Volunteer & Community Resources Manager at The Shelter… · Naples

Volunteer & Community Resources Manager

The Shelter for Abused Women & Children | Naples, FL Full-Time | Exempt | On-Site

About the Role

The Shelter for Abused Women & Children is seeking a compassionate, highly organized, and relationship-driven Volunteer & Community Resources Manager to lead volunteer engagement and strengthen community partnerships that directly support survivors of domestic violence and human trafficking.

This role serves as a key connector between The Shelter and the community by overseeing volunteer recruitment, onboarding, training, engagement, in-kind donation coordination, outreach initiatives, and community resource development. The ideal candidate is collaborative, mission-driven, detail-oriented, and passionate about creating meaningful impact through service and community involvement.

Key Responsibilities

Volunteer Recruitment & Engagement

• Recruit, interview, onboard, and retain volunteers aligned with The Shelter’s mission
• Coordinate volunteer trainings, orientations, and compliance documentation
• Cultivate strong volunteer relationships through ongoing communication and engagement
• Plan volunteer appreciation and recognition initiatives

Community Outreach & Partnerships

• Represent The Shelter at community events, fairs, presentations, and outreach opportunities
• Promote Shelter programs and volunteer opportunities through public engagement
• Build relationships with community partners, supporters, and organizations

Development & Fundraising Support

• Support fundraising events, donor engagement initiatives, and community campaigns
• Assist with approved third-party fundraising activities and volunteer initiatives
• Coordinate monthly tours and outreach efforts with the Development team

In-Kind Donations & Resource Coordination

• Coordinate donation drives including Back-to-School and Holiday campaigns
• Manage donation logistics, donor communications, and distribution efforts
• Maintain updated essentials lists and support participant resource needs

Program & Operational Support

• Collaborate with program staff to identify volunteer and participant support needs
• Support special projects and community initiatives as assigned
• Provide support to Naples and Immokalee Shelter operations as needed

Qualifications

• Bachelor’s Degree preferred or equivalent experience
• Strong communication, organizational, and interpersonal skills
• Ability to manage multiple priorities and deadlines effectively
• Proficiency with Microsoft Office and database systems such as Volgistics or DonorPerfect preferred
• Valid Florida Driver’s License required

What We’re Looking For

We are seeking someone who is:

• Compassionate, professional, and collaborative
• Passionate about nonprofit and mission-driven work
• Adaptable, proactive, and solutions-oriented
• Detail-oriented with strong follow-through
• Comfortable engaging with diverse individuals and groups
• Willing to take ownership and lead with integrity

Benefits

The Shelter offers an exceptional full-time benefits package including:

• 36-hour full-time work week
• 200 hours of PTO annually
• 11 paid holidays
• 100% employer-paid medical and mental health coverage
• Dental and vision insurance options
• 401(k) with employer match
• Employee Assistance Program
• Wellness initiatives and staff appreciation events

This is a fully on-site position based in Naples, Florida and requires a five-day work week commitment.

Employment with The Shelter for Abused Women & Children is contingent upon successful completion of a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse in accordance with Chapter 435, Florida Statutes and applicable DCF requirements. Applicants must meet all eligibility standards required for positions serving vulnerable populations. For additional information, please visit the Florida Care Provider Background Screening Clearinghouse. The Shelter for Abused Women & Children is an Equal Opportunity Employer committed to a diverse and inclusive workplace. Employment decisions are made based on qualifications, merit, and organizational needs without regard to any protected characteristic under applicable federal, state, or local law.