Case Planner-Thrive (6217) at The House of… · Utica

Basic Functions/Overall Responsibilities:

The Critical Time Transition Program (CTTP) Case Planner at the House of the Good Shepherd, in concert with the CTTP Director provides case management oversight and support to a multidisciplinary team supporting children and youth transitioning from hospital settings to community-based care. This role is grounded in trauma-informed, strengths-based, and relationship-centered practices, with a strong emphasis on family engagement, cultural responsiveness, and skill-building.

Principal Assigned Responsibilities:

1. Design, implement, and continuously improve the CTTP in alignment with New York State Office of Mental Health (OMH) regulations and agency policies.
2. Collaborate with statewide CTTP programs to inform and influence program evolution and best practices.
3. Provide clinical direction and support to ensure high-quality, evidence-informed care.
4. Ensure compliance with all federal, state, and local regulations, including OMH standards.
5. Participate in on-call duties as necessary.
6. Support a collaborative, inclusive, and mission-driven team culture.
7. Actively support staff in maintaining a Sanctuary environment that demonstrates the Sanctuary Commitments and is grounded in the philosophy of Trauma Informed Care.
8. Coordinate multiple aspects of the youth’s and/or families’ care.
9. Assess the youth and/or family’s needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.
10. Implement strength-based service plan including community-based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
11. Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.
12. Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.
13. Meet with youth individually to assess and teach skill development and report on their progress.
14. May organize and facilitate skill-based groups for youth.
15. Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.
16. Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.
17. May be assigned to lead projects or mentor program staff.
18. Generalize necessary skills for home or other environments in collaboration with families and other stakeholders.
19. Support the development, implementation, and maintenance of various behavior management interventions or in-home behavior management systems
20. Collaborate in the ongoing development and maintenance of systems to support the practice of applied behavior analysis (e.g., data collection systems).
21. Develop, maintain, and update all required documentation for regulatory compliance and in alignment with agency protocols in a timely manner.
22. Develop and deliver staff training.
23. May act as a mentor to direct care staff.
24. Lead projects for various programs designed to elevate the practice of behavior analysis.
25. Consult with and provide oversight for implementation of behavior plans.
26. Serve as a resource to guide team performance.
27. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
28. Other related activities assigned by the CTTP Director.

Education and Experience Requirements:

1. Bachelor's degree, preferably in human services or a related field, required for positions with Uniform Case Record (UCR) documentation responsibilities.
2. Minimum of one-year successful human service experience in a behavioral health setting, preferably working with children.
3. Case Management experience preferred.

Required Knowledge, Skills, Abilities and Competencies:

1. Commitment to the following and embracing the Seven Commitments of the Sanctuary Model.
2. Strong clinical observational skills and the ability to assess functions of behavior and antecedents in order to implement preventative behavior intervention strategies.
3. Working knowledge of generally accepted ethics and standards of social work practice.
4. Demonstrated knowledge of developmental issues and proficiency in the use of assessment procedures and effective clinical interventions with children and their families.
5. Ability to engage in collaborative working relationships with agency staff and service providers in children's home communities.
6. Ability to work independently and confidently in various settings.
7. Understanding of basic needs and developmental issues of children in a way that respects individuality.
8. Asks age and developmentally appropriate questions and actively listens to children's responses.
9. Develops a warm, positive, nurturing relationship with each child.
10. Follows mandated reporting requirements regarding child abuse and neglect.
11. Practices infection control, including appropriate hand washing procedures.
12. Supports staff in applying knowledge of child development and learning in daily practice.
13. Demonstrates knowledge of behavioral treatment, social skills, and age-appropriate developmental milestones of youth.
14. Demonstrates the ability to form effective relationships with youth and families.
15. Demonstrated knowledge of documentation requirements of licensing and accrediting bodies.
16. Strong written, verbal, and organizational skills.
17. Valid New York State driver's license.

Equal Opportunity Employer

The House of the Good Shepherd is an Equal Opportunity Employer. We value a diverse workforce and an inclusive culture. HGS encourages applications from individuals of all backgrounds and identities, including people of color, LGBTQ+ individuals, veterans, and those with disabilities. We are committed to providing reasonable accommodations to ensure equal access throughout the hiring process.