Customer Sales Executive, Northeast… at The Hershey… · New Jersey

Location: NJ Remote (Central NJ, NJ/NY, Philadelphia, or Connecticut metro areas)

Why Hershey:

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

About The Hershey Company

The Hershey Company is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.

At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.

Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.

The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.

How will you fit in the big picture?

The Customer Sales Executive, Northeast Strategic Grocery is responsible for profitably growing both the Northeast Strategic Grocery and Hershey's businesses through delivery of net sales, market share, trade spend, and sales activity margin objectives across assigned categories and customer accounts. This role serves as a key customer-facing partner, leading customer business planning, member development, retail relationship management, sales analysis, trade fund management, and operational execution while building trusted relationships with the Northeast Strategic Grocery member organizations and internal cross-functional teams. The position uses data-driven insights to identify growth opportunities, improve customer performance, and support successful execution across the customer value chain.

What will you do?

Execute Customer Relationship and Business Planning Activities

Develop and maintain strong partnerships with Northeast Strategic Grocery member organizations, and internal retail teams through ongoing communication, business reviews, customer meetings, and selling events. Support the development and execution of annual and multi-year business plans that drive profitable growth and customer engagement.

Drive Sales Performance and Opportunity Identification

Analyze sales performance, customer trends, market share, and promotional effectiveness using tools such as Circana, Nielsen, and internal planning systems. Identify growth opportunities, risks, and actionable recommendations that support achievement of net sales, market share, trade spend, and sales activity margin objectives.

Manage Trade Investment and Financial Performance

Manage trade funds and customer investments in compliance with company policies and Sarbanes-Oxley requirements. Monitor customer profitability, trade spending, deductions, WASTE, and supply chain-related expenses while ensuring timely resolution of financial and operational issues.

Develop Customer-Facing Insights and Selling Materials

Prepare business reviews, presentations, category analyses, and customer proposals that translate consumer, category, and marketplace insights into actionable recommendations. Partner with SRGM and other stakeholders to develop compelling customer solutions that support sales growth and category leadership.

Lead Cross-Functional and Operational Coordination

Coordinate with Customer Planning, Finance, Supply Chain, Order Management, SRGM, and Retail teams to support flawless execution of customer plans, resolve operational challenges, and improve overall business performance. Lead planning and execution activities for the Northeast Strategic Grocery member organizations selling shows and other customer-facing events while ensuring alignment across key stakeholders.

Minimum Education & Requirements

Experience

• 3+ years of experience in sales, account management, category management, customer business planning, or a related commercial field.
• Experience utilizing syndicated data and sales analytics tools (e.g., Circana, Nielsen, or similar platforms) to identify opportunities and drive business results.
• Experience managing customer investments, trade spending, budgets, or financial performance metrics.
• Strong analytical, communication, relationship-building, and cross-functional collaboration skills.
• Ability to manage multiple priorities and influence outcomes across customer and internal stakeholder groups.

Education

• Bachelor's degree required.

Benefits and Perks

At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
• Growth & Development: Career development programs, learning opportunities, and internal mobility

Benefits may vary based on role, location, and eligibility.

The anticipated base salary range for this role is $85,040 to $106,300 per year. The actual base salary offered will depend on a variety of job‑related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance‑based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well‑being (as applicable).

Learn more about Hershey’s benefits and all the resources Hershey provides to support our employees’ physical, emotional, and financial well‑being by visiting the Hershey Digital Employee Experience at https://www.askHRbenefits.hersheys.com

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.

You can request an accommodation via phone or email.To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

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