Regional HVAC Specialist- Hampton Roads at The Franklin… · Virginia…

The Regional HVAC Specialist provides hands-on HVAC diagnostics, repairs, preventive maintenance, and technical assistance at multiple Franklin Group apartment communities throughout the Hampton Roads region. This is a roving position and is not permanently assigned to one community. The Specialist travels regularly between assigned properties based on service needs, responds to urgent HVAC issues, and supports on-site maintenance teams with troubleshooting and training. The position focuses on reliable HVAC operations, resident service, and cost-effective repairs.

• Travel between apartment communities throughout Hampton Roads to diagnose, troubleshoot, and repair HVAC equipment as assigned.

• Diagnose and repair residential HVAC systems, including heat pumps, air handlers, compressors, motors, electrical components, and refrigerant-related issues.

• Independently resolve complex HVAC problems and recommend appropriate repair or replacement options.

• Complete qualified HVAC repairs internally when practical to reduce reliance on outside contractors and unnecessary expenses.

• Evaluate equipment warranties, repair-versus-replacement decisions, and efficient use of materials and parts.

• Respond to urgent heating and cooling failures at assigned communities, including emergency service needs as required.

• Provide hands-on technical assistance, troubleshooting guidance, and training to on-site maintenance technicians.

• Support seasonal HVAC inspections and preventive maintenance programs across assigned communities.

• Identify recurring equipment failures, recommend corrective actions, and help promote consistent HVAC maintenance practices.

• Communicate repair status, equipment concerns, and recommendations to appropriate property and maintenance leadership.

• Perform all work safely and in accordance with applicable HVAC, refrigerant-handling, and workplace safety requirements.

To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Minimum of five years of hands-on HVAC experience preferred; multifamily residential HVAC experience strongly preferred.

• EPA Section 608 certification appropriate to the refrigerant work performed required; Universal certification preferred.

• Strong knowledge of residential HVAC systems, electrical components, diagnostics, and troubleshooting.

• Ability to independently diagnose and complete complex HVAC repairs safely and efficiently.

• Ability to provide practical technical guidance and training to maintenance team members.

• Strong communication, organizational, time-management, and problem-solving skills.

• Valid driver’s license and ability to travel regularly between multiple apartment communities throughout Hampton Roads; daily assignments and work locations may vary.

• Ability to respond to emergency HVAC service needs as required.

• Ability to perform essential physical duties safely, with reasonable accommodations.

• NATE certification or equivalent technical training is a plus.

Salary Range is $36.00 - $45.00 per hour