Support Military Readiness. Serve Those Who Serve.

Join the Exchange's Military Clothing Store and become an essential part of the mission that supports our Nation's Service Members. As an Inventory Control Associate, you will help ensure military personnel have immediate access to the uniforms, insignia, footwear, and required equipment they need to maintain readiness, meet uniform standards, and successfully perform their duties.

This role is more than inventory management. The merchandise you oversee directly supports military readiness, operational preparedness, training requirements, promotions, deployments, ceremonies, and daily military operations. Your attention to detail and commitment to inventory accuracy help ensure Service Members can obtain mission-critical uniform items when and where they need them.

As a key member of the Military Clothing team, you will independently monitor stock levels, analyze inventory trends, identify potential shortages, and work with leadership to ensure military clothing requirements are consistently met. This position is ideal for a proactive, detail-oriented individual who takes pride in supporting those who serve.

Why Join the Exchange?

The Exchange is dedicated to serving those who serve, Veterans, and their families. Every day, what you do directly contributes to military readiness and quality of life for our Armed Forces.

Eligible associates enjoy:

• Medical, dental, vision, life, and disability insurance
• Paid time off and paid holidays
• Holiday pay and shift differential opportunities
• Traditional pension plan and 401(k)
• Department of Defense civilian employee status
• Access to military installation facilities
• Mass Transit Program benefits
• Professional development and career advancement opportunities

What You'll Do

• Maintain accurate inventory levels of military uniforms, insignia, footwear, awards, and authorized military apparel
• Ensure critical uniform items are available to support military readiness, training requirements, and deployment needs
• Monitor merchandise turnover, cyclical counts, seasonal requirements, and inventory accuracy
• Identify potential inventory shortages and proactively take corrective action
• Utilize inventory management systems to process customer orders, vendor orders, emergency orders, and replenishment requests
• Partner with store leadership to resolve inventory challenges and improve operational effectiveness
• Deliver exceptional customer service while supporting mission requirements
• Follow all safety procedures and operational guidelines

What We're Looking For

• Strong attention to detail and organizational skills
• Self-motivated with the ability to work independently
• Excellent problem-solving and analytical abilities
• Ability to learn and adapt to new technology and inventory systems
• Strong communication and customer service skills
• Basic computer proficiency
• Ability to work in a fast-paced environment and support multiple priorities

Preferred Qualifications

• Inventory control, logistics, supply chain, or stock management experience
• Retail experience, particularly in apparel or uniform environments
• Experience with inventory reporting systems
• Cash-handling experience
• Familiarity with military uniforms, insignia, or military clothing regulations is beneficial but not required

Make a Difference Every Day

Whether a Service Member is reporting to their first duty station, preparing for deployment, attending a promotion ceremony, or replacing a critical uniform item, your work helps ensure they are ready to meet the mission. As an Inventory Control Associate in the Military Clothing Store, you will play a direct role in supporting military readiness and the men and women who serve our Nation.

If you're looking for a career with purpose, where your work has a direct impact on military readiness and mission success, we encourage you to join the Exchange team.

Job Qualifications

Completion of high school or the equivalent. One year experience in retail environment.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Major Duties

Provides high level of customer satisfaction through excellent service. Greets each customer upon contact, assesses their needs, suggests alternative options, and provides solution resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience. Drives the customer experience in one or more sales area by utilizing and adhering to merchandise presentation standards including, but not limited to, arranging space on sales floor, assists with price changes and shelf labels, executing and maintaining planograms. Builds an engaging and productive trust relationship with the customer by maintaining merchandise inventory. Reviews inventory reports to include merchandise turnover, cyclical counts, promotion items, slow moving items, adjusts on-hands, and identify excess merchandise. Alerts management to merchandise not in stock and reports errors/issues. Performs all store ordering to include vendor orders, customer convenience orders, rain checks, and emergency orders. Organizes and maintains stock room merchandise. May stock, scan, or stage items. Coordinates returns to vendor. Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty. Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse. Performs other duties as assigned.