Assistant Food and Beverage Manger at The Celtic… · Cardiff

JOB TITLE - ASSISTANT FOOD & BEVERAGE MANAGER DEPARTMENT – Food & Beverage CONTRACT TYPE – Full Time Permanent RATE OF PAY – Competitive Salary HOURS – Full Time, including evenings, weekends and bank holidays LOCATION – The Parkgate Hotel, Cardiff ID – req6892

OVERVIEW Join the ‘Greatest Story in Hospitality’ by becoming one of our Food & Beverage ‘Hospitality Heroes' at The Parkgate Hotel, Cardiff's finest luxury hotel.

Situated in the heart of the city, The Parkgate Hotel combines historic grandeur with contemporary luxury, offering unforgettable dining and hospitality experiences for our guests. We're looking for an experienced and passionate Assistant Food & Beverage Manager to support the leadership of our Food & Beverage operation and help deliver exceptional service at every guest touchpoint.

This is an exciting opportunity for a natural leader who enjoys developing teams, creating memorable guest experiences, and thriving in a fast-paced hospitality environment. Working alongside the Outlet Manager, you'll play a key role in driving standards, supporting team development and ensuring the smooth day-to-day running of the outlet.

OUR IDEAL HERO WILLHAVE Previous supervisory or management experience within a hotel, restaurant, bar or hospitality venue A genuine passion for delivering exceptional guest experiences Experience leading, motivating and developing teams Strong operational knowledge of Food & Beverage service Excellent communication and organisational skills Experience working within a busy, guest-focused environment The confidence to make decisions and lead from the front A hands-on approach with the ability to remain calm under pressure Good understanding of food safety, health & safety and licensing requirements Experience managing rotas, stock control and service delivery would be advantageous

IMPLEMENTING OUR‘YES, WE CAN' PHILOSOPHY, YOU WILL Support the day-to-day management and operation of the Food & Beverage outlet Lead, coach and inspire a team to deliver outstanding guest experiences Ensure service standards consistently exceed guest expectations Monitor guest feedback and implement improvements where required Support recruitment, onboarding and team development initiatives Manage staffing levels and assist with departmental scheduling Work closely with chefs and other departments to ensure seamless service Ensure compliance with licensing, food safety, health & safety and company standards Monitor stock levels and contribute to effective cost control Lead by example, creating a positive and engaging working environment Support the achievement of departmental targets and business objectives

BE RECOGNISED ANDREWARDED As one of our ‘Hospitality Heroes' you will receive a host of Company benefits such as: Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards

GROW WITH US As a Celtic Collection employee, you will be able to say: I am equipped, trained and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE AND CONSTRUCTIVE environment I am encouraged to LEARN, GROW AND DEVELOP and to try new things in my role I am THANKED AND RECOGNISED for the work I do, and my VIEWS AND IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.

In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.

The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.