Social Media Manager (f/m/div.) –… at The Bosch Group · Berlin

Company Description

We are a Bosch company, but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology driven solutions in the area Business Process Outsourcing, and this makes us unique in the Bosch world.

We work with leading companies from the automotive, travel, tourism, building and telecommunications sectors across the world as well as other Bosch units. So besides having external client, we also work for the Bosch Group itself, helping colleagues and divisions in other areas.

As part of the Bosch group, we operate in one of its four main business areas – the Building and Energy Technologies unit. There is a historical reason for it. We used to be part of Bosch Security Systems (producer of security hardware and security solutions). For them we managed for e.g. on-going product maintenance or the emergency and monitoring call center.on!

Job Description

We are seeking a talented Social Media Manager to lead content creation for Bosch Global's corporate social media presence in English language. In this role, you will be the creative voice behind our brand across major platforms, crafting compelling narratives that resonate with our global audience.

► Create and publish social media content for the corporate social media channels “Bosch Global” (Instagram, LinkedIn, Facebook, X, and YouTube)

► Copywriting: create English post texts that convey our corporate messages in an engaging way

► Ideation and production of short-form video content (Reels, Stories etc.) – created autonomously with editing apps or together with video agency

► Review and adapt postings provided by agency

► Research & evaluate topics and handle internal topic suggestions

► Responsibility for specific content series and development of new content formats

► Support channel management including analytics and paid media processes

► Implement learnings gained from content performance tracking

► Take on an active role as part of a virtual global content team incl. regular participation in Bosch Global editors rounds

► Research and identify trends and best practices for social media topics. The Content Manager may also be required to support community management and service-related tasks, including handling customer inquiries across social and digital channels, monitoring and escalating critical issues, and contributing to first-level customer support. This includes providing timely responses, supporting complex or non-standard cases in collaboration with specialist teams, and ensuring a consistent and high-quality customer experience in line with brand guidelines and service standards.

Qualifications

► English language skills (C2 Level is required)

► Profound professional experience in content production for

► social media channels and channel management

► Hands-on expertise in usage of all current social media platforms and online tools

► Studies in Communication/Marketing/PR/Journalism/ /Online Media Management or similar

► Solid practical experience in PR, Corporate Communications, Marketing and Social Media in an agency or a corporate environment

► High attention to detail, self-dependence, and reliability

► Interest and/or experience in creating engaging content about complex topics

► Organized team player with the determination and ability to contribute proactively to the success of a virtual global team

► Excellent language, interpersonal and communication skills

► Experience with content marketing tools and/or photo- and video-editing software/apps

► German language skills are a plus, but not required

Additional Information

Diversity is an integral part of our corporate strategy and is anchored as one of our values in the “We are Bosch” mission statement. For us, diversity is reflected in the uniqueness of our associates, their personalities, experiences and perspectives. By including everyone and ensuring equal opportunities we unleash our full potential. We are dedicated to ensuring that our hiring processes are fair, inclusive, and free from bias. We are committed to hiring individuals regardless of culture, generation, race, religion an belief, neurodiversity, gender identity, sexual orientation, or disabilities.