Require an ASSISTANT MANAGER in Harare ,… at TestHiring · Harare

• Manage and monitor electronic security systems, including CCTV, alarms, access control, biometric solutions, mantraps and other security technologies.
• Monitor system performance, uptime, faults and recurring issues, ensuring timely escalation and resolution.
• Maintain oversight of security infrastructure across operational sites and restricted access areas.
• Support the operation and administration of CCTV and surveillance systems.
• Facilitate the review and retrieval of surveillance footage for investigations, incident response and security assessments.
• Maintain controls over the access, retrieval, sharing, retention and disposal of surveillance footage.
• Identify surveillance gaps, infrastructure vulnerabilities and system deficiencies and recommend corrective actions.
• Administer and monitor biometric authentication, card access systems, visitor management processes and mantrap security controls.
• Analyse access logs and reports to identify irregular activities, unauthorised access attempts and potential security breaches.
• Ensure access control records, biometric information and visitor management data comply with privacy and data protection requirements.
• Provide security infrastructure recommendations for new facilities, refurbishments, relocations and technology implementation projects.
• Collaborate with Information Security, Technology and Risk teams to ensure security infrastructure systems are securely configured, appropriately patched, monitored and protected against cyber threats.
• Support business continuity, disaster recovery testing and resilience assessments relating to critical security infrastructure.
• Maintain an accurate inventory of security infrastructure assets.
• Monitor maintenance schedules, warranties, service history, system deficiencies and remediation activities.
• Coordinate with service providers and internal stakeholders on maintenance, testing, repairs and optimisation of security systems.
• Monitor vendor performance against agreed service level agreements, quality standards and turnaround times.
• Assist in evaluating technical specifications, procurement requirements and vendor proposals.
• Escalate vendor performance concerns and track corrective actions.
• Support the management and resolution of security incidents, alarm activations, suspicious activities and infrastructure failures.
• Assist with evidence collection and preservation, footage retrieval, chain-of-custody procedures and incident reporting.
• Contribute to investigations involving theft, fraud, vandalism, unauthorised access, attempted intrusions and other physical security incidents.
• Identify, assess and report security risks, control weaknesses and emerging vulnerabilities.
• Maintain security risk registers and monitor agreed mitigation measures.
• Support internal, regulatory and external audits relating to physical and electronic security controls.
• Ensure security systems and surveillance activities comply with applicable data protection, privacy and information governance requirements.
• Conduct periodic security infrastructure risk and control assessments and track corrective actions to closure.
• Prepare reports on security infrastructure performance, incidents, system availability, maintenance activities, vendor performance and corrective actions.
• Analyse security trends and control weaknesses and provide actionable recommendations.
• Support reporting to management and governance committees on security risks, compliance matters and remediation progress.

Requirements

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• A Bachelor’s degree in Information Systems, Information Technology, Computer Science, Security Management, Risk Management or a related field.
• Certifications in electronic security systems, CCTV/VMS platforms, access control, investigations, cybersecurity, systems administration or related security disciplines.
• Hands-on training or certification in enterprise security technologies such as Milestone, Cathexis, Dahua, Hikvision, Axis, GRG or similar security platforms.
• 3-5 years’ experience in electronic and physical security infrastructure within banking, financial services or other high-security environments.

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