Teleperformance→
Business Analyst - AI project at Teleperformance · Barcelona
Skills
Job Description
One of the worldwide leading AI platforms has chosen TP Spain to manage its new Sales Growth program, launching in August 2026. This is a strategic win for TP: a global brand, a scalable sales-driven model, and strong long-term growth potential.
This initiative positions TP Barcelona as a leading EMEA hub for sales-focused programs and offers significant career growth opportunities.
As a Business Analyst, you will spearhead data and reporting initiatives that empower data-driven decision-making across the organization. Your responsabilities will include:
Acting as the "brain of a sales engine" by providing critical support to sales operations and driving strategic outcomes
Leading and overseeing data analysis projects and design and implement scalable data models into a meaningful insights
Business Intelligence and reportings: build, maintain and optimize dashboards, provide in-depth analysis of business performance and ensure timely and accurate ad hoc reports, all designed to drive measurable business impact and revenue growth
Usage of statistical methods to conduct predictive analytics to support the forecasting, strategic planning and decision-making
Contribute to data governance, privacy, and compliance initiatives to guarantee secure and reliable data usage.
Serve as a subject matter expert, presenting compelling data stories and insights to non-technical audiences
Minimum of 2 years of experience as a Business Analyst.
BA/BS degree or equivalent practical experience
Good communication and presentation skills, being able to translate complex insights for diverse audiences
Expertise in data visualization platforms
Strong understanding of data warehousing, data modeling, and database design
Exceptional analytical, problem-solving, and critical-thinking skills
Advanced proficiency in SQL, Python, R, or similar analytics tools is a plus
Ability to work independently and collaboratively with cross-functional teams
High emotional intelligence
C1 Elvel of English
Desirable Skills
Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
AI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information
Competitive salary
Full-time (39 hours/week) position in Barcelona
Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project
Relocation package support
Private Health Insurance
Exposure to cutting-edge AI advertising solutions
You’ll be based in Barcelona’s 22@ district, a vibrant innovation hub where top global companies and international talent come together to create, grow, and lead