Helpdesk_Operations & Sales Coordinator at Techademy skills in Remote

Job Description – Operations & Sales Coordinator

Position: Operations & Sales Coordinator
Employment Type: Full-Time
Work Mode: Remote
Experience: 1–3 years preferred
Joining: Immediate / Short Notice

Working Hours: 3:00 PM – 11:00 PM IST

Pay: INR 15000/- per month (In Hand)_The final compensation will be based on the candidate's experience, skills, and suitability for the role.

Appraisal Plan:

1st Appraisal: January 2027

2nd Appraisal: May 2027

3rd Appraisal: September 2027

Hike: Minimum 5% to 20%, depending on performance and overall contribution.

Monthly Bonus: Performance-based monthly bonus will also be applicable.

Strong Internet Connectivity and a Laptop will be a mandate.

About the Role

We are looking for a full-time Operations & Sales Coordinator who can efficiently manage day-to-day operational activities along with student/customer sales follow-ups.

The ideal candidate should be proactive, organised, comfortable with communication and follow-ups, and capable of independently managing multiple responsibilities in a fast-paced EdTech environment.

Key Responsibilities

Operations

• Manage and coordinate day-to-day operational activities.
• Handle student/faculty coordination and ensure smooth execution of scheduled activities.
• Coordinate with internal teams to resolve operational queries.
• Track classes, schedules, rescheduling, attendance, and other operational requirements.
• Maintain proper records and follow up on pending operational tasks.
• Support PTM and other academic/operational activities whenever required.
• Ensure timely communication between students, parents, faculties, and internal teams.
• Identify operational issues and coordinate with the relevant team for resolution.

Sales & Student Follow-up

• Conduct regular follow-ups with leads, students, and parents.
• Follow up on enquiries and potential admissions.
• Maintain and update lead/follow-up records.
• Coordinate with the sales/enrolment team to ensure timely conversion of leads.
• Follow up with existing students/parents regarding renewals, continuation, and other requirements.
• Handle calls and WhatsApp communication related to sales and enrolment.
• Ensure that no active lead or follow-up is missed.

Coordination & Reporting

• Maintain daily trackers and reports for sales and operations.
• Provide regular updates on pending tasks, leads, conversions, and operational activities.
• Coordinate with management and other departments as required.
• Take ownership of assigned responsibilities and ensure timely completion.

Requirements

• Minimum 1 year of experience in operations, sales coordination, student coordination, customer support, or a similar role.
• Strong communication and interpersonal skills.
• Comfortable handling calls, WhatsApp, and regular follow-ups.
• Good organisational and time-management skills.
• Ability to multitask and manage both operations and sales responsibilities.
• Strong follow-up and ownership mindset.
• Proficiency in Google Sheets/Excel and basic CRM or tracking tools.
• Prior experience in an EdTech, education, or service-based organisation will be an advantage.
• Must be comfortable working in a remote, fast-paced environment.

What We Are Looking For

We are specifically looking for someone who can take ownership of both operations and sales follow-up, rather than handling only one function.

The person should be reliable, proactive, responsive, and capable of independently managing daily tasks while coordinating effectively with the internal team.

Compensation

Pay Structure: [Insert monthly salary / compensation range]

The final compensation will be based on the candidate's experience, skills, and suitability for the role.

Immediate Hiring

Immediate joiners or candidates available within a short notice period will be preferred.

How to Apply:

Please submit your CV/resume, and if possible, a sample lesson plan or a 5-minute video introduction of your teaching style.

DROP YOUR RESUME AT

Contact ID - (+91 6362389933)

info@techademyskills.com

Regards,

HR Dept

Techademy Skills

+91 6362389933

Benefits:

• Flexible schedule
• Work from home

Work Location: Remote

Benefits:

• Flexible schedule
• Work from home

Work Location: Remote