Application Specialist (2 years CAD/CAM… at Tebis America… · Troy

Job Summary:

We are seeking a motivated and skilled Tebis Application Specialist to join our team. The ideal candidate will have a strong background in manufacturing processes, be adept with CAD/CAM systems, and provide expert support to our customers. This role is essential for ensuring that our clients fully utilize Tebis software to meet their production goals.

Key Responsibilities:

• Provide technical support and training to Tebis customers
• Assist customers in optimizing their use of Tebis software to meet manufacturing goals
• Work with the sales team to support software demonstrations, presentations, and customer engagement.
• Conduct customer visits, both virtually and in person, to provide hands-on support
• Perform software installation, configuration, and updates for customers
• Troubleshoot and resolve technical issues related to Tebis software
• Work closely with the technical team to enhance support and implementation processes
• Document support cases and maintain knowledge base content for future reference
• Develop and maintain strong relationships with customers to ensure long-term satisfaction and success.
• Travel to customer sites as needed (estimated 50%)

Qualifications:

• Bachelor’s degree in Engineering, Manufacturing, or a related field, or equivalent work experience
• 2+ years of experience with CAD/CAM systems; Tebis experience is a plus
• Strong understanding of manufacturing processes, especially in milling, machining, or mold and die
• Excellent problem-solving skills and the ability to work independently
• Strong customer service skills and a client-focused mindset.
• Ability to communicate complex technical information to both technical and non-technical audiences.
• Willingness to travel for on-site customer support as required
• Familiarity with CNC machining and related software systems
• Experience working in a customer-facing role
• A background in technical support

Why Tebis America?

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A collaborative and innovative work environment with a focus on continuous improvement
• Work alongside industry leaders in advanced manufacturing technologies

How to Apply:
Please submit your resume and a brief cover letter explaining why you’re excited to join our team to INFO@TEBISUSA.COM with the subject line “Application Specialist”.

If basic instructions can't be followed, we will not follow up with you.

We’re excited to hear from you!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Must be a US citizen

Education:

• Bachelor's (Preferred)

Willingness to travel:

• 50% (Required)

Work Location: In person