Enterprise Account Manager at TeamViewer in Tokyo, Tokyo, JP

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

The primary purpose of this role is to drive revenue growth by acquiring new customers and expanding existing enterprise relationships for TeamViewer's Endpoint Management and Enterprise solutions. The role focuses on consultative SaaS selling, strategic account development, and delivering value-driven solutions that help customers improve endpoint management, security, and operational efficiency while consistently achieving sales targets.

• Identify and secure new business opportunities by understanding customer needs and aligning them with DEX-driven TeamViewer solutions.
• Build credibility and trust with enterprise customers, especially in IT, HR, and Operations functions, to position TeamViewer as a DEX enabler.
• Educate and consult existing clients on the full suite of TeamViewer products, with emphasis on tools that improve digital employee experiences and frontline productivity.
• Manage and expand existing client relationships to reduce churn and uncover upsell/cross-sell opportunities that align with their DEX and digital transformation goals.
• Deliver compelling sales presentations, demos, and meetings tailored to enterprise DEX use cases.
• Contribute to accurate sales forecasting through regular pipeline reviews, opportunity analysis, and strategic planning.
• Meet and exceed quarterly sales targets, supporting broader annual revenue goals.
• Conduct market research to identify high-value opportunities, develop key account plans, and drive sustainable revenue growth within target verticals.

Requirements

• Over 10 years of professional experience, including 5+ years in enterprise, key account, or channel sales environments.
• Experience selling SaaS solutions, with exposure to Endpoint Management solutions strongly preferred. Experience with Endpoint Management solutions will be highly regarded.
• Experience selling software products and licensing solutions to enterprise-level organisations.
• Strong analytical and collaboration skills, with the ability to work effectively across teams to achieve shared goals.
• Experience presenting and communicating solutions to key stakeholders, with the ability to understand customer needs and articulate value propositions.
• Excellent relationship-building and customer engagement skills, with a focus on delivering a positive customer experience.
• Strong written and verbal communication skills in both English and Japanese, including the ability to prepare professional proposals, presentations, and business correspondence.
• Interest in technology and innovation, with a willingness to continuously learn and adapt in a dynamic environment.

What we offer

• Onsite Onboarding in our Adelaide office for an optimal start
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.