Sales Advocate FT - NC 659 (31602) at Talk4less… · Kinston

Summary: Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the AT&T brand to life through marketing, sales, and customer service engagement. The company is seeking a Sales Advocate to sell wireless phones, service plans, and accessories while delivering outstanding customer service, retaining customers, maintaining store operations, and participating in sales promotions.

Responsibilities:
- Customer service, greeting in a friendly & timely manner, creating a positive work environment
- Being knowledgeable and proactive in learning new promos, price changes, and policy updates
- Proficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc
- Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards
- Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured
- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
- Desire to be a part of the game-changing Cricket store team
- Competitive drive and confidence to succeed in a fast-paced sales environment
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
- Effective at balancing customer experience and performance goals
- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
- Deliver outstanding service striving to retain and gain customers
- Participate in outside sales events or promotions
- Work flexible hours, weekends and holidays at various locations

Required Qualifications:
- High school diploma/GED, or equivalent experience
- One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling

Preferred Qualifications:
- Management experience is not required, but preferred for moving further into store management/ownership

Required Skills: Retail Sales, Wireless Sales, Point-of-Sale Systems, Cash Handling

Benefits: Extra incentives may be earned if we find a way to apply it to the business., Work flexible hours, weekends and holidays at various locations.