Director of Sleep Services and EEG at T.J. Regional… · Glasgow

Director of Sleep Services and EEG

Director of Sleep Services and EEG

Job Description

Essential Responsibilities

Sleep Laboratory and Home Sleep Testing

• Direct operations of the four-bed sleep laboratory, including staffing, scheduling, bed utilization, equipment readiness, and coordination of testing and reporting.
• Oversee diagnostic and therapeutic sleep studies and specialized daytime testing within the program’s approved scope.
• Manage a home sleep testing program supporting multiple tests per night, including device inventory, distribution, patient instruction, returns, cleaning, data processing, and tracking of incomplete or unsuccessful studies.
• Coordinate timely study scoring, physician interpretation, results routing, and follow-up workflows.
• Align laboratory and home testing capacity with referral demand while maintaining quality and appropriate staffing.

Four-Provider Sleep Clinic

• Lead daily operations of a busy outpatient clinic supporting four providers.
• Coordinate provider templates, staff assignments, room utilization, referral processing, authorizations, scheduling, and patient flow.
• Oversee workflows for telephone calls, patient messages, refill requests, results communication, and follow-up scheduling, routing clinical decisions to authorized clinicians.
• Coordinate with equipment suppliers and other partners to support provider-ordered therapy and continuity of care.
• Address access barriers, appointment backlogs, cancellations, and patient concerns.

EEG Services

• Provide operational oversight of EEG services within the department’s designated scope.
• Manage staffing, scheduling, equipment, supplies, and coordination with interpreting neurologists.
• Ensure qualified technical leadership supports staff competency, recording quality, and adherence to approved procedures.
• Maintain workflows for timely interpretation, report delivery, and escalation of urgent concerns under approved protocols.

Leadership and Workforce Development

• Recruit, onboard, supervise, evaluate, and develop assigned laboratory, clinic, EEG, and administrative staff.
• Establish clear responsibilities, performance expectations, and communication processes across services and shifts.
• Develop staffing and coverage plans based on workload, operating hours, and service needs.
• Promote teamwork, accountability, respectful communication, and timely resolution of concerns.

Quality and Operational Readiness

• Partner with medical and technical leaders to maintain applicable accreditation, regulatory, organizational, and payer requirements.
• Coordinate policy review, staff competency documentation, equipment maintenance, and survey preparation.
• Lead improvement activities addressing patient experience, testing quality, delays, repeat studies, and workflow reliability.
• Ensure identified safety or quality concerns receive timely review and corrective action.

Financial Management and Strategic Planning

• Develop and manage operating and capital budgets.
• Monitor staffing expense, productivity, supply costs, equipment needs, and financial performance.
• Partner with revenue cycle teams on authorization workflows, accurate charge capture, documentation gaps, and preventable denials.
• Develop business plans for service expansion, technology investment, and capacity improvements.
• Build relationships with referring practices and organizational partners.

Qualifications

Minimum Education

Licensed Respiratory Care Practitioner (CRT or RRT).

Registered Polysomnographic Technologist (RPSGT).

Required

• Bachelor’s degree in healthcare administration, business, or a related clinical field, or an organization-approved equivalent combination of education and experience.
• Five years of progressively responsible healthcare operations experience, including three years of leadership experience.
• Experience with sleep services and outpatient practice operations.
• Demonstrated ability to manage personnel, budgets, competing priorities, and performance improvement.
• Strong communication, analytical, and collaboration skills.

Preferred

• Master’s degree in healthcare administration, business, or a related field.
• Experience overseeing both attended sleep testing and home sleep testing.
• Experience managing a high-volume, multi-provider specialty clinic.
• EEG or neurodiagnostic operations experience.
• Relevant professional credentials when aligned with assigned technical responsibilities.

Any hands-on clinical or technical duties require the applicable qualifications, demonstrated competency, and organizational authorization. Medical diagnosis, interpretation, and treatment decisions remain with appropriately credentialed clinicians.

Performance Measures KPIs

Performance will be evaluated against organizational targets for:

• Clinic and testing access, referral completion, and patient satisfaction.
• Sleep laboratory bed utilization and home testing completion.
• Study quality, repeat testing, and report turnaround.
• Provider schedule utilization and clinic workflow performance.
• EEG access, recording quality, and reporting timeliness.
• Staff retention, competency completion, and productivity.
• Budget performance, charge capture, and preventable denials.

FUNCTIONAL DEMANDS

Physical Requirements

Sitting - 16-31%

Walking - 1-15%

Standing - 1-15%

Bending/Squatting - 1-15%

Climbing/Kneeling - 1-15%

Twisting - 1-15%

OSHA Category

Minimal potential for direct body fluid exposure

Visual and Hearing Requirements

Must be able to hear clearly with assistance.

Must be able to see with corrective eyewear.

Low-level light visual acuity.

Other Physical/Environmental Demands

Lifting - 0-50lbs, 50lbs or more with assistance

Carrying - 0-50lbs, 50lbs or more with assistance

Pulling - up to 100lbs

Pushing - up to 100lbs