Swiss Build
IT Supervisor at Swiss Build in Durban, KwaZulu-Natal
Mid LevelOn-siteFull-timeDurban, KwaZulu-Natal15000 ZAR–18000 ZAR/mo
Job Description
Job Description:
Job Purpose
Responsible for managing and maintaining the company’s IT systems, infrastructure, security and user support, ensuring reliable and efficient IT operations.
Requirements
- Matric / Grade 12.
- IT Diploma or Degree.
- A+, N+ and MCSE certifications essential.
- 3–5 years’ IT support/infrastructure experience.
- Previous leadership, supervisory or project coordination experience.
- Strong knowledge of Windows Server, Microsoft 365, Exchange, networking, routing and wireless infrastructure.
- Excellent troubleshooting and problem-solving skills.
- Valid driver's licence and own reliable transport.
- Ability to work independently and under pressure.
- Sage/Pastel Evolution and Pastel Payroll experience advantageous.
Key Responsibilities
IT Support & Infrastructure
- Manage day-to-day IT operations and user support.
- Install, configure and maintain computers, servers, networks and peripherals.
- Troubleshoot hardware, software, server and network issues.
- Monitor ERP, POS, inventory and communication systems.
- Manage Microsoft 365, Exchange, routing and wireless networks.
Security & Backups
- Monitor antivirus, firewall and security alerts.
- Manage user access, permissions and passwords.
- Monitor and verify daily backups and conduct restoration testing.
- Assist with disaster recovery and business continuity.
- Ensure IT systems comply with company policies and security requirements.
IT Management
- Prioritise IT tasks and coordinate projects.
- Manage IT vendors, service providers and SLAs.
- Identify hardware, software and licence requirements.
- Maintain IT asset registers and technical documentation.
- Monitor system performance, incidents and risks.
- Prepare regular IT performance reports.
- Ensure the IT department operates efficiently and supports business requirements.
Key Skills
- IT infrastructure and server support
- Network administration
- Microsoft 365 & Exchange
- Cybersecurity and backups
- Hardware/software troubleshooting
- Vendor and project coordination
- Problem-solving
- Communication and customer service
- Organisation and time management
Work Location: In person
Pay: R15 000,00 - R18 000,00 per month
Work Location: In person