Swinburne Maddison→
Legal Assistant, Dispute Resolution at Swinburne… · Durham
Job Description
Legal Assistant, Dispute Resolution
Location: Durham, Durham
About us
We’re Swinburne Maddison, a modern law firm rooted in traditional values like trust, care, collaboration, and agility. These principles have guided us for over 25 years, and they remain at our core. As an award-winning firm, we proudly build on our rich heritage while adapting to the evolving needs of our clients. We’re committed to doing things the right way, putting people first and delivering exceptional service.
Life at Swinburne Maddison is all about growth, opportunity, and being surrounded by great people. We believe in pushing boundaries, fostering talent, and creating an environment where people thrive. Following our success as Law Firm of the Year at the Northern Law Awards, the firm has continued to build on its reputation in the 2027 edition of The Legal 500, with four teams ranked Tier One and 25 lawyers individually recognised.
Our team is known for outstanding client care and technical excellence and we are searching for a talented Legal Assistant to join our Dispute Resolution team.
The role
We are seeking an experienced, highly organised and detail-oriented Legal Assistant to join our dynamic team.
The ideal candidate will possess excellent skills in Word, Excel, and Outlook, and will be responsible for preparing correspondence and documents via word processing.
Key responsibilities include administering filing systems, preparing mail and enclosures for dispatch, using DocuSign and other digital signature systems, dictation and typing letters, bundle preparation and ensuring all scanning and copying tasks are completed efficiently.
The successful candidate will also process incoming telephone calls, make appointments and maintain an up-to-date diary for their principals.
The Legal Assistant will attend to clients both in person and on the telephone, providing professional and friendly support in line with the firm's standards for client care. Compliance with all firm policies and procedures is essential to ensure the firm's aims are met. The role also includes providing support to other Legal Assistants as needed. If you are a proactive individual with a commitment to excellence, we encourage you to apply for this exciting opportunity.
Required experience, skills and attributes
The main attributes we look for, but will not be limited to, are:
- Previous secretarial or legal experience
- Previous experience in Dispute Resolution (Desirable)
- Excellent communication skills, both written and spoken
- Excellent organisational and interpersonal skills
- Time management skills
- Ability to work under pressure and meet deadlines
- Ability to work independently
- Attention to detail
- Aptitude for working with computers
- Ability to act with professionalism and courtesy to all clients, colleagues and third parties
- Ability to act with tact and discretion, maintaining confidentiality of all the firm’s and clients’ documentation and information
Closing Date
Friday 27th November 2026
Working Hours
Full time or part time will be considered
Employee benefits
We care about our people. When you join Swinburne Maddison, you’re not just stepping into a job - you’re joining a team that genuinely wants you to enjoy your work, build your career and feel supported along the way.
Here’s what you can expect when you join us:
- Hybrid working options after three months (work-life balance matters!)
- Flexible working options for the days where you may need some extra time
- A competitive salary tailored to your experience
- Clear career progression with a published professional development plan
- Generous holiday allowance plus the option to buy extra days
- Pension salary sacrifice scheme to help your money go further
- Health cashback plan to claim back the cost of everyday healthcare
- Perkbox membership – packed with discounts, freebies, and wellness perks
- Enhanced family leave to support you through life’s important moments
- Death in service benefit for peace of mind
- A friendly, down-to-earth team that really values collaboration and support
- Collaborative working in a flexible and forward-thinking environment
- Free car parking – subject to availability