General Manager (70628) at Surcheros in Waycross, GA

Love Fresh Tex-Mex? Yeah... us too.

At Surcheros, we believe fresh food is only part of what makes us different.

We exist to consistently provide superior and flavorful Fresh Tex-Mex, kindness, and prosperity to every Guest, every Team Member, and every community we serve.

We're looking for leaders who care deeply about people, love developing others, and believe that great restaurants are built through great culture.

WHAT MAKES US Different?

Besides serving ridiculously fresh food every day, we live our FRESH Core Values.

We are:

Friendly – We create welcoming experiences and genuine relationships.

Respectful – We value every person and treat everyone with dignity.

Engaging – We communicate openly, listen intentionally, and inspire others.

Supportive – We help each other succeed and celebrate wins together.

Hardworking – We lead by example, embrace accountability, and never stop improving.

We don't just hang these values on the wall—we expect every leader to live them every day.

WHAT'S IN IT FOR YOU?

We believe great leaders deserve great opportunities.

Compensation range is $60,000 - $100,000 annually, inclusive of monthly performance-based bonus opportunities.

Compensation is determined based on a candidate’s experience, leadership background, restaurant knowledge, and overall qualifications.

As a General Manager you'll receive:

• Competitive salary
• Performance-based bonus opportunities
• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Holiday Closures
• Leadership development and ongoing training
• Career advancement opportunities within one of the fastest growing Fresh Tex-Mex brands
• A chance to build your own team and make a lasting impact in your community

We're growing quickly, which means your career can grow just as fast.

ABOUT THE ROLE

The General Manager is the leader of the restaurant.

You are responsible for creating an exceptional experience for every Guest while building an engaging workplace where Team Members love coming to work.

You set the standard for culture, hospitality, operational excellence, and financial performance.

By developing great leaders, coaching your team, and executing at a high level every day, you create a restaurant that consistently delivers outstanding results while living the Surcheros Purpose and FRESH Core Values.

WHAT YOU'LL DO

Lead People

• Create a positive, respectful, and engaging culture where Team Members thrive.
• Recruit, interview, hire, onboard, and retain top talent.
• Develop Managers, Shift Leaders, and Team Members into future leaders.
• Conduct coaching conversations, performance reviews, recognition, and accountability.
• Foster an environment built on trust, communication, and teamwork.
• Ensure every Team Member understands and lives the FRESH Core Values.

Deliver an Exceptional Guest Experience

• Champion genuine hospitality and create memorable Guest experiences.
• Maintain outstanding standards for food quality, cleanliness, speed, and accuracy.
• Resolve Guest concerns with professionalism and care.
• Ensure every Guest leaves wanting to return.

Drive Restaurant Operations

• Lead all daily restaurant operations.
• Maintain excellence in food safety, sanitation, and health department standards.
• Ensure proper staffing, scheduling, and shift execution.
• Maintain equipment, facilities, and restaurant appearance (Inside and Outside).
• Lead by example by working alongside your team.

Own the Business

Take ownership of your restaurant as if it were your own.

You are accountable for:

• Sales growth
• Profitability
• Labor management
• Food cost
• Waste reduction
• Inventory accuracy
• Scheduling
• Productivity
• Cash handling
• P&L performance
• Operational excellence

Analyze business trends, identify opportunities, and create action plans that continually improve restaurant performance.

Build Your Community

• Represent Surcheros within your local community.
• Support local schools, organizations, and fundraising opportunities.
• Execute Local Store Marketing initiatives.
• Build lasting relationships that strengthen the Surcheros brand.

WHAT SUCCESS LOOKS LIKE

Successful General Managers consistently:

• Build high-performing teams
• Develop future leaders
• Deliver exceptional Guest experiences
• Achieve sales and profitability goals
• Maintain outstanding food safety and operational standards
• Create an environment where Team Members feel valued, respected, and inspired
• Lead with integrity and accountability every day

WHAT YOU BRING

We're looking for leaders who:

• Naturally inspire and motivate others
• Lead with humility, kindness, and accountability
• Have a passion for hospitality
• Love coaching and developing people
• Are organized and self-motivated
• Make sound decisions under pressure
• Communicate clearly and professionally
• Enjoy solving problems and finding better ways to operate
• Take pride in creating a positive workplace culture
• Thrive in a fast-paced environment

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those required to successfully perform the essential functions of this position.

The General Manager must regularly:

• Stand and walk for extended periods (up to 12 hours)
• Lift, carry, push, and pull up to 60 pounds
• Bend, kneel, stoop, climb, and reach overhead
• Work in varying temperatures, including kitchen and walk-in cooler environments
• Safely operate restaurant equipment
• Communicate effectively with Guests and Team Members throughout each shift

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

WHY SURCHEROS?

We believe restaurants should change lives—not just serve meals.

Every day is an opportunity to positively impact our Guests, develop our people, strengthen our communities, and build something bigger than ourselves.

If you're looking for more than just another restaurant management job—if you want to lead people, build culture, grow your career, and make a difference—we'd love to meet you.

Come Grow Fresh with Us.

Qualifications

• 2–5 years of restaurant management experience, preferably in Fast Casual or Quick Service
• Proven leadership experience managing high-performing teams
• Experience with hiring, scheduling, coaching, and performance management
• Strong understanding of restaurant financials including labor, food cost, and P&L management
• Food Safety/ServSafe Certification (or ability to obtain)
• Proficient with restaurant technology and Microsoft Office
• Ability to travel occasionally for meetings or training

Salary Range

$60,000.00 - $100,000.00 Salary