Sonic Service Tech - EFT North Dakota at Superior… · Williston

The EFT Service Technician is responsible for the safe installation, maintenance, repair, troubleshooting, testing, and inspection of wellhead equipment, valves, and associated production systems at customer locations. This position plays a critical role in supporting oil and gas operations by ensuring equipment is installed and maintained to the highest standards of quality, safety, and reliability. The technician works independently and as part of a field service team to deliver exceptional customer support while maintaining compliance with all company policies, industry regulations, and client requirements.

Essential Duties and Responsibilities

• Install, assemble, service, troubleshoot, repair, and remove wellhead equipment, valves, and related systems at customer locations.
• Perform installation and testing of weldable and slip-lock surface wellhead systems through all phases of assembly and commissioning.
• Diagnose mechanical and operational issues and perform field repairs on wellhead equipment and service tools.
• Conduct routine inspections, functional testing, preventative maintenance, and equipment evaluations to ensure operational reliability.
• Verify all wellhead equipment, accessories, and components prior to installation and during service operations.
• Complete Job Safety Analyses (JSA), participate in pre-job safety meetings, and ensure all work is performed in accordance with company and client safety requirements.
• Maintain a strong understanding of company products, services, and operating procedures.
• Accurately complete field reports, service tickets, inspection reports, inventory documentation, payroll records, expense reports, and other required paperwork.
• Maintain inventory accountability and equipment tracking for assigned jobs and service operations.
• Communicate effectively with customers, supervisors, and team members to ensure projects are completed safely, efficiently, and on schedule.
• Maintain assigned service vehicles, tools, and equipment in safe operating condition and ensure vehicles are properly stocked for field operations.
• Perform routine maintenance and inspections on service tools and equipment.
• Participate in ongoing technical, safety, and professional development training programs.
• Provide technical support and customer service while representing the company in a professional manner.
• Work assignments are expected to be completed at the highest level of quality while maintaining strict adherence to safety standards.
• Perform additional duties as assigned by management to support operational requirements.

Qualifications

• High school diploma or GED preferred.
• Three (3) years or more of experience in wellhead installation, maintenance, service, or related oil and gas field operations preferred.
• Strong mechanical aptitude and troubleshooting capabilities.
• Knowledge of wellhead equipment, valves, pressure control systems, and oilfield service operations.
• Ability to read, interpret, and complete technical and operational documentation.
• Proficiency with basic computer applications and reporting systems.
• Strong written and verbal communication skills.
• Valid driver's license with an acceptable driving record.
• Ability to work independently with minimal supervision while maintaining a strong focus on customer service and operational excellence.

Physical Requirements

• Ability to regularly lift, carry, push, and pull up to 75 pounds.
• Ability to stand, walk, bend, kneel, climb, and perform physically demanding work for extended periods.
• Ability to work outdoors in varying weather and environmental conditions.
• Ability to immediately respond to emergency situations and changing operational demands.
• Willingness and ability to travel and work away from home for extended periods when required.
• Must be available to participate in a 24-hour on-call rotation as needed.