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Lead Business Analyst at Supercharge · Budapest
Skills
Job Description
Our BA team stands at the forefront of delivering cutting-edge products, serving as a knowledge hub on IT projects and guiding them to go-live. We take ownership of stakeholder management, bridge the gap between business needs and technology solutions, identify opportunities for improvement, and define requirements for IT systems or projects.
We function as a force multiplier on the project while producing important deliverables like specifications. We are not afraid to step outside the boundaries of the classic IT BA role, we often wear different hats like PO or QA to get the job done. We deepen our domain knowledge for every new product, and we collaborate both with design and technical teams.
Supported by a strong professional community, we value transparent communication, a growth mindset, and strive for greatness in every endeavour. Together, we drive transformative experiences and shape a brighter future.
Leading this team means taking part in the work and managing the people and profession at the same time.
We are seeking a Lead Business Analyst who combines hands-on delivery with the leadership of our 5 strong Business Analysis team. You will spend part of your time on projects - crafting innovative solutions, translating business needs into actionable plans, and supporting seamless implementation aligned with business objectives - and the other part on shaping how our BA team works, grows, and delivers.
You are proficient in integrating new technologies, advocating their benefits, and collaborating closely with our clients and internal teams for high-quality solutions. Excels in bridging technical and non-technical teams, and is comfortable mentoring colleagues.
Your day to day will include:
Mapping and documenting business needs together with the Designers, Consultants, Architect and client stakeholders
Transforming business requests into actionable development plans, user stories, and robust acceptance criteria
Supporting projects from concept to seamless implementation, ensuring alignment with business objectives
Working together with the Project Manager to ensure that solutions conform to project timelines and CRs are identified
Aligning with engineers about the feasibility and to ensure that the business needs are turned into actionable developable features
Creating clear flowcharts using tools like Draw.io, Miro, Figjam, with a bonus expertise in UML
Merging professional and people management in the BA team, supporting colleagues in both their craft and their careers, owning the team's goals, skill matrixes and OKRs
Always being on the lookout for best practices and skill-building opportunities, and bringing them back to the team
Supporting the Delivery team to traffic-manage business analysts across projects, matching the right people to the right work
Continuing to improve our Business Analysis service to build processes and optimising workflows to enhance our team's support for projects and achieve even better quality
Taking part in the Product Team’s leadership, shaping the wider team's direction together your peers, where you support each other and keep the teams aligned
Serving as the social glue in the team, keeping the community connected and motivated
What makes you thrive here:
Possessing 7+ years of relevant experience in digital product development (as a Business Analyst, Product Manager, Product Owner, or Consultant)
Experience in leading, mentoring, or coaching others, formally as a line manager, or informally within a team or professional community
Enjoying building a team's culture, processes, and skills as much as delivering on a project
Taking ownership of deliverable documents, structuring them according to project requirements
Confidently leveraging AI solutions (we currently use Claude, Gemini etc.) to enhance quality and speed of delivery
Demonstrating excellent communication and interpersonal skills
Adept problem-solving, analytical abilities and strong time management, organisational, and self-management skills
Understanding architecture, APIs, MQs, databases, etc.
Experience using software development ticketing systems (e.g., Jira)
Proficiency in both written and verbal English and Hungarian
Why join Supercharge?
To unleash your full potential, we’re here to help you grow every step of the way with exciting international projects, access to inspiring conferences, in-house soft skill trainings, and online courses. We’ll even support your English classes, and with our skill matrix, you’ll always have a clear path to learn.
To feel your best, your wellbeing truly matters to us. That’s why we offer health coverage with Medicare, Life1 gym access to keep you moving, and extra sick days for those moments you just need a little rest. We celebrate milestones with a fully paid month off after five years, offer extra paternity leave for growing families, and provide support through our Employee Assistance Program.
To have a blast, you’ll join a friendly team of 200+ people, all passionate about building amazing digital products. Whether it’s our Summercharge festival, a football match, quiz night, or just grabbing a drink with teammates, there’s always something to look forward to. And with our buddy system, you’ll feel part of the team from day one.
To brighten your day, our dog-friendly office in the heart of Budapest is filled with good vibes, great coffee, tasty snacks (yes, including Túró Rudi!), and cozy corners to relax, connect, or have a little fun when you need a break. You’ll also have a yearly personal budget and a company library to keep your curiosity growing.
About our Budapest office
Budapest is where it all started for Supercharge - this is our headquarters and the beating heart of our company. We have local offices in several countries, but this is where the real magic happens. A buzzing, vibrant space filled with talented individuals dreaming up and delivering amazing products for our clients. This Office of the Year award-winning space is home to our legendary after-work events, and as located in the heart of the city, putting us just steps away from some of the best restaurants, cafes, and bars around.