Senior Manager, Communications at Sun Life… · Toronto

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

The Senior Manager, Communications provides strategic communications leadership for Sun Life’s Corporate Real Estate (CRE) function. This role leads communications that enable Sun Life’s workplace, portfolio and capital initiatives across regions, helping employees and leaders navigate change while reinforcing Sun Life’s purpose, values and workplace strategy.

CRE plays a central role in shaping Sun Life’s global workplace experience. This role ensures CRE’s work is clearly communicated, well understood and aligned with employee experience, operational priorities and Sun Life’s enterprise strategy.

What will you do?

Strategic Communications Leadership

• Provide trusted communications advice to Global CRE leaders on workplace strategy, portfolio management and capital programs across multiple geographies
• Develop and deliver communications strategies that support business objectives, regional needs and enterprise priorities
• Build and strengthen the CRE brand to help business partners easily understand, access and navigate CRE services in support of their strategic and operational needs

Global Communications & Stakeholder Engagement

• Lead communications planning and execution for global CRE initiatives, including office relocations, site consolidations, space strategy changes, workplace standards and capital investments
• Support leaders and employees through change by developing clear messaging, FAQs and employee communications tailored to global and regional audiences
• Develop and maintain a global communications framework to ensure consistent messaging, governance and experience across all regions

Content Development

• Lead the development of high-quality, audience appropriate communications materials, including employee updates, leadership updates, intranet design & content, presentations and briefing notes where applicable

Planning, Measurement, and Continuous Improvement

• Manage multiple global communications workstreams aligned to CRE project milestones, risks and delivery timelines
• Establish and maintain communications metrics to assess effectiveness, guide continuous improvement and support data‑driven decision making

People Leadership

• Provide leadership and direction to direct reports, matrixed team members and external communications partners/vendors, ensuring clear roles, high-quality deliverables and strong alignment across global CRE initiatives

What do you need to succeed?

• 5 - 8+ years of progressive experience in corporate or internal communications
• Demonstrated experience advising senior leaders and operating in a global, matrixed environment
• Strong background in communications delivering large scale operational initiatives
• Exceptional written and verbal communication skills
• Ability to translate complex, technical or regionally diverse information into clear, consistent and audience appropriate communications
• Strong planning and prioritization skills, with comfort managing competing global priorities
• Proven ability to build relationships and influence across regions and cultures
• University degree in Communications, Public Relations, Business or a related field

Preferred Skills:

• Experience supporting Real Estate in a large, complex organization would be an asset

What's in it for you?

• Hybrid work environment
• A friendly, collaborative, and inclusive culture
• 20 vacation days per year
• Flexible Benefits from the day you join to meet the needs of you and your family
• Pension, stock and savings programs to help build and enhance your future financial security
• The opportunity to move along a variety of career paths with amazing networking potential
• Access to our Global Learning Centre, available 24/7 for your learning needs
• Wellness programs that support the three pillars of your health – mental, physical and financial

Recent Awards:

• We are honoured to be recognized as a 2022, 2023, 2024 and 2025 Best Workplaces in Canada by Great Place to Work® Canada
• Great Place to Work® list for Best Workplaces for #HybridWork 2022
• Great Place to Work® list for Best Workplaces for Professional Development in Canada 2022
• Named “Best Places to Work” by Glassdoor, 2021 and 2023

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 80,000/80 000 - 128,000/128 000

Job Category: Communications

Posting End Date: 31/05/2026