Stryker→
OnSite Specialist- FairFax, VA at Stryker in District of Columbia, WA
Entry LevelOn-siteFull-timeDistrict of Columbia, WA$21.58–$37.96/hr
Job Description
OnSite Specialist- FairFax, VA
Location: District of Columbia, Washington
Work Flexibility: Field-basedAs an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care.
What You Will Do
- Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions.
- Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience.
- Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime.
- Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships.
- Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service.
- Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use.
- Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer‑focused mindset.
- Provide flexible coverage, including rotating schedules, on‑call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel.
What you will need:
Preferred Qualifications
- Bachelor’s or Associate’s degree, or equivalent certifications.
- 1+ year of experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments.
- Knowledge of anatomy, surgical procedures, and instrumentation.
- HSPA/CRCST certification (required within 6 months for Sterile Processing roles; renewed annually).
Required Qualifications
- High School Diploma or equivalent.
- 0+ years of related work experience.
Scope of Work Summary (Operating Room Support):
The OnSite Specialist provides in-room support for minimally invasive surgical (MIS) and related procedures, ensuring optimal performance of Stryker and third-party equipment. This role bridges clinical teams, SPD, and Stryker service lines to maintain smooth, high-quality OR operations.
Core Responsibilities:
- Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.
- Confirm equipment functionality and image routing prior to each procedure.
- Adjust camera, monitor, and device settings intraoperatively.
- Provide immediate troubleshooting of endoscopy and integration systems.
- Manage post-procedure breakdown and staging of all Stryker equipment.
- Clean/disinfect towers and components, restock consumables, and perform basic maintenance.
- Educate OR and SPD staff on proper use and troubleshooting of Stryker products.
- Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).
Qualifications:
- Experience in OR technical support or surgical services.
- Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.).
- Excellent communication and troubleshooting skills.
Scope of Work Summary (Sterile Processing Department – SPD):
Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy. Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments.
Core Responsibilities:
- Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
- Perform in-line function testing (leak, sharpness, insulation, or power checks).
- Wrap and containerize sets for sterilization per IFU.
- Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.
- Facilitate repairs, replacements, and instrument tracking per hospital protocols.
- Communicate with SPD and OR leaders regarding equipment readiness and process improvements.
Certifications:
- CRCST required within 6 months of hire (per Stryker and state legislation).
- Ongoing annual continuing education required.
Scope of Work Summary (Case Cart & Inventory Management):
Supports daily surgical readiness by managing instrumentation, soft supplies, and case cart staging for scheduled and add-on cases. Works closely with SPD, OR coordinators, and service line leaders to ensure procedural efficiency.
Core Responsibilities:
- Pick and stage surgical case carts using surgeon preference cards.
- Document missing instruments and coordinate replenishment.
- Ensure all supplies and instruments are available prior to procedure start.
- Manage postoperative put-backs, restocking, and inventory accuracy.
- Track and communicate rapid turnover and trauma case needs.
- Support da Vinci or other specialized inventory processes, including RMA and par-level monitoring.
Qualifications:
- Familiarity with surgical supply chain or SPD workflows.
- Strong organizational and communication skills.
United States of America Pay Ranges:
- Puerto Rico: $13.69 - $19.02 USD Hourly
- USN: $21.58 - $29.20 USD Hourly
- US5: $22.66 - $30.66 USD Hourly
- US10: $23.74 - $32.12 USD Hourly
- US15: $24.82 - $33.58 USD Hourly
- US20: $25.90 - $35.04 USD Hourly
- US30: $28.06 - $37.96 USD Hourly