ASC/OBL DIRECTOR at StrideCare in Abingdon, MD

Job Summary: The ASC Director is responsible for supporting operational, departmental, and organizational objectives through role-specific responsibilities, collaboration, workflow management, communication, compliance, and service excellence aligned with the needs of the organization. Contributes to the company's continued growth and success by identifying opportunities for improvement, supporting strategic initiatives, and enhancing operational efficiency.

Supervisory Responsibilities: Provides oversight, guidance, and workflow support to assigned staff and operations.

Essential Duties / Responsibilities:

• Perform responsibilities specific to the ASC/OBL Director position.
• Collaborate with leadership, staff, providers, and operational departments.
• Maintain compliance with organizational policies and regulatory standards.
• Support workflow coordination, operational efficiency, and communication.
• Maintain documentation, reporting, and recordkeeping responsibilities.
• Assist with departmental projects, initiatives, and process improvements.
• Support positive service experiences and operational consistency.
• Perform additional duties and responsibilities as assigned.
• Analyze operational, financial, and performance data to identify trends and improvement opportunities.
• Develop dashboards, reports, and key performance indicators to support data-driven decision-making.
• Document business processes and recommend improvements to enhance efficiency and workflow consistency.
• Collaborate with cross-functional teams to understand business needs, gather requirements, and deliver actionable insights.
• Support system enhancements by participating in testing, validating data accuracy, and identifying issues.
• Assist with forecasting, financial modeling, and related performance analysis.
• Participate in process improvement initiatives involving the design, redesign, or implementation of new or updated processes.
• Support the implementation of new workflows related to application development, process rollouts, or operational changes.
• Maintain a working understanding of business functions and process flows to effectively support improvement efforts.
• Provide support during workshops by preparing materials, guiding discussions, capturing outcomes, and preparing follow-up documentation for leadership.
• Gather and organize materials, documentation, and data required to support project objectives and process evaluations.
• Capture meeting inputs, decisions, action items, issues, and questions to support follow-up and project tracking.
• Coordinate meeting logistics, scheduling, and materials when needed to ensure successful collaboration.
• Other duties as assigned.

Required Skills / Abilities:

• Strong communication and interpersonal skills.
• Ability to prioritize responsibilities and meet deadlines.
• Strong organizational and problem-solving abilities.
• Professionalism and attention to detail.
• Proficiency with Microsoft Office and applicable systems.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Understanding of process mapping, project management, relational database concepts, and client-server concepts.
• Possesses basic problem solving, analytical and communication skills.
• Experience in Microsoft Office Suite, including Excel.
• Familiar with HTML and SharePoint.
• Possess a strong work ethic and a high level of professionalism.
• A team player who handles multiple projects simultaneously in a fast paced environment.

Education and Experience:

• Relevant experience preferred depending on role requirements.
• Associate or Bachelor’s degree preferred when applicable.
• Ability to work effectively in fast-paced environments.
• Bachelor’s Degree in Information Systems, Business or related field preferred.
• 3-5 years of experience in the field or in a related area, managing creation and implementation of a service area component, trouble-shooting.

Physical Requirements:

• Ability to sit for extended periods while working at a computer.
• Manual dexterity required for operating office equipment (e.g., computers, phones, fax machines).
• Ability to lift and carry up to 20 pounds occasionally.
• Visual acuity is required to perform tasks involving computer screens and paper documents.
• Ability to move around the office to access files, office machinery, and other equipment.

Interested in Joining Our Team?

If you are interested in this position, please complete our Culture Index Survey as part of the application process.

Step 1: Complete the Culture Index Survey: Culture Index

Step 2: Submit your application for this position.

*StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.