Automotive Service & Parts Manager at Steele Auto… · Halifax

Automotive Service & Parts Manager

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

Porsche Halifax is looking for an experienced Service and Parts Manager to join our team. As a Service and Parts Manager, your role is about more than managing departments, it is about setting the standard for excellence. You will lead Service and Parts operations, develop high-performing teams, drive financial performance, and deliver the premium customer experience expected from the Porsche brand. If you are a proven automotive leader who thrives on accountability, operational excellence, and developing people, we want to hear from you

Compensation:

• Commensurate with your knowledge, skills, and experience

• Leadership opportunity overseeing both Service and Parts Departments

How you will make an impact:

• Lead daily Service and Parts operations, ensuring efficient workflows, strong productivity, and alignment with dealership and manufacturer standards

• Deliver a premium customer experience by setting high service standards and resolving escalated concerns professionally

• Coach, mentor, and develop team members while establishing clear expectations, accountability, and performance goals

• Manage budgets, forecasts, expenses, and gross margins to improve profitability and operational efficiency

• Oversee parts purchasing, ordering, pricing, inventory control, and stock levels to support departmental performance

• Maintain service quality, warranty processes, and operational procedures while identifying opportunities for continuous improvement

• Support recruitment, onboarding, and ongoing team development to build a high-performing, customer-focused workforce

• Ensure compliance with applicable legislation, workplace safety requirements, Porsche manufacturer standards, warranty procedures, and company policies

What drives your success:

• You have proven leadership experience within an automotive dealership Service and/or Parts Department

• You have a strong understanding of dealership operations, inventory management, logistics, warranty processes, and financial controls

• You have demonstrated success leading teams, improved performance, and achieving departmental targets

• You are experienced in managing budgets, analyzing financial reports, and maximizing profitability

• You understand manufacturer standards, vehicle service requirements, and applicable industry regulations

• You have exceptional communication, customer service, problem-solving, and relationship-building skills

• You are analytical, organized, accountable, and results-driven, with strong time-management skills

• You have a valid driver's license and a clean driver's abstract

• Previous senior management experience overseeing both Service and Parts is a strong asset

• Experience in a premium or luxury automotive dealership environment is an advantage

The Steele Advantage:

• 100% Matched Retirement Savings Plan – Because your future matters

• Flexible Health & Dental Plans – Affordable, dependable coverage for the people who matter most

• Mental Health & Wellness Support – 24/7 confidential support for you and your family

• Employee Discounts – On vehicle purchases, parts, and service at any of our locations

• Work Boot Reimbursement – Support for your work essentials, with no waiting period for eligible employees

• Access to Steele University – Learn anytime, anywhere and earn rewards as you grow your skills

• Career Growth Opportunities – We invest in our people and promote from within