Front Office Trading Services - Business Analyst, Officer

Location: Krakow, Poland

Who we are looking for

Operating across North America, Europe, and Asia-Pacific, the Front Office Trading Services (FOTS) team is at the heart of support for State Street Markets’ Sales & Trading Desks and serves as a key connection point for both internal and external clients. Beyond day-to-day trading support and client service, the team partners with Operations and contributes to new trading initiatives, platform onboarding, integration, testing, and implementation planning.

We are looking for a curious and driven professional who is ready to grow, sharpen their analytical and communication skills, and make an impact by supporting Sales and Trading teams across Foreign Exchange and Financing Solutions.

This is an exciting opportunity to step into the world of Markets, gain hands-on exposure to Foreign Exchange and Financing Solutions, and collaborate closely with Sales and Trading teams. The role requires a minimum of three days per week in the office.

Why this role is important to us

The team you will be joining is a part of State Street Markets (SSM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSM business unit.
As our investment research and trading arm, SSM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.

Join us if making your mark in the capital markets industry from day one is a challenge you are up for!

Your new role

As a Front Office Trading Services - Business Analyst, Officer you will:

• Be a trusted partner to SSM Sales & Trading, providing reliable day-to-day trade support and taking ownership of related activities
• Investigate and resolve trade-related queries from Sales and Trading, back-office teams, fund groups, and clients
• Keep a close eye on SSM’s trading systems, responding quickly to issues and escalating them through the appropriate channels
• Manage post-execution trade adjustments—including cancellations, amendments, and rebookings—primarily across FX, with exposure to other derivatives and securities
• Help bring new business onto Markets Platforms by supporting key Front Office onboarding activities
• Support eFX applications throughout platform onboarding, monitor alerts, and step in to resolve exceptions when needed
• Build strong partnerships across Trading, Sales, Operations, Finance, Technology, and third-party vendors to resolve breaks and trade discrepancies within tight timelines
• Bring FOTS expertise to a variety of projects, contributing to testing, implementation, and future support models
• Dive into the manual and exceptional processes used by the Foreign Exchange and Financing Solutions desks, partnering with IT, Credit & Compliance, Operations, and Business Risk teams to identify and improve inefficiencies
• Partner with the Client Support Services team to address queries linked to onboarding new business
• Turn data into clear, accurate reporting for both clients and internal stakeholders
• Champion strong controls and consistently follow established procedures to help protect the business from risk undefined
  

What we value

These skills will help you succeed in this role:

• Analytical thinking — confidently break down complex issues and turn them into practical solutions
• Attention to detail — spot the small things that make a big difference
• Curiosity and adaptability — embrace new systems, processes, and technical skills with enthusiasm
• Collaborative independence — contribute as a supportive team member while confidently taking ownership of individual tasks
• Composure and organisation — stay focused under pressure, balance competing priorities, and deliver to tight deadlines undefined

Education & Preferred Qualifications:

• A university degree or comparable qualification, ideally in Finance, Computer Science, or a related discipline
• Three to five years of experience in financial services
• The ability to communicate clearly and confidently in English
• A proven ability to communicate effectively, build relationships, and work well with others
• Practical knowledge of Microsoft tools and Copilot, including Word, Excel, Access, and PowerPoint

What could give you an extra edge:

• Hands-on middle-office experience that enables you to make an impact from day one

Work arrangement:

• The role is based in our Cracow office

• The position requires office presence at least 3 days per week

Minimum Salary:​

zł132 000 Annual

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.​

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.​

In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.​

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We Offer:​

• Permanent contract from day one​

• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)​

• Gold Medical Package for employees and their families (partner and children)​

• Premium life insurance package and private pension plan​

• Wide range of soft skills training, technical workshops, language classes and development programs​

• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice​

• Variety of well-being programs​

• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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