State of North Carolina→
Revenue Officer II at State of North Carolina in Stateline, NV
Skills
Job Description
Agency Dept of Revenue
Division Taxpayer Assistance , Collections
Job Classification Title Revenue Officer II (NS)
Position Number 60081975
Grade NC13
About Us
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
Description of Work ***PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING***
**This is an anticipated vacancy**
The North Carolina Department of Revenue is currently recruiting for a Revenue Officer II/Large Case Unit Officer position. The primary purpose of this position is to bring resolution to high-dollar taxpayer collection cases by conducting investigative research, interpreting and enforcing North Carolina tax laws and actively collecting liabilities due to the state. The Large Case Unit Officer will engage in all activities involving the collection and resolution of delinquent taxes including, but not limited to, requesting special assessments, working with taxpayers to meet criteria for an installment agreement, submitting Offers in Compromise and performing financial adjustments as well as timely and accurately submitting cases for action by the Special Enforcement Unit. Cases assigned to the Large Case Unit Officer are considered some of the most complex in the TPAC Division's inventory. The position will ensure impeccable communication and decision-making skills as erroneous actions by the members of the unit could result in undue hardship on taxpayers and could result in legal action being initiated against the Department.
Knowledge Skills and Abilities/Management Preferences
- Thorough knowledge of revenue laws and the processes, procedures, and methodology required to administer each of the different tax types and schedules to determine tax liability, secure delinquent returns, conduct tax investigations, and assist taxpayers with filing delinquent returns
- Demonstrated experience with analyzing highly complex collection problems, determining proper application of the revenue laws, interpretations, and regulations, and evaluating alternative solutions
- Demonstrated experience acting in a professional manner during difficult, contentious, and/or stressful situations
Recruitment Range: $50,088 - $87,654
***Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.*********COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).**Some highlights include:
The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
Twelve paid holidays per year
Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
Twelve sick days/year which are cumulative indefinitely
Paid Parental Leave
Personal Observance Leave and Community Service Leave
Longevity pays lump sum payout yearly based on length of service
401K and 457 plans
Eligibility for the Public Service Loan Forgiveness Program
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.
To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.
Applicants eligible for veteran's preference should attach a copy of form DD-214.
If you have general questions about the application process, you may contact Human Resources at 919-814-1200 orHumanResources@ncdor.gov. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 984-275-5832.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor’s degree in Business/Public Administration, Economics, Accounting or related field from an appropriately accredited institution and three years of experience in accounting or collection work involving public contact; or an equivalent combination of education and experience.
Related fields considered are as follows: Psychology, Tax, Finance, Public Administration, Business Management, Tax Law, Business Law, Financial Management, Public Sector & Government Administration Management, Business Operations, Trust and Wealth Management, Political Science, Business Analytics, Banking and Finance, Interdisciplinary Studies, Public and Non-Profit Administration, and Criminology/Criminal Justice.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter: LeAnn Katherine Biscoglio
Recruiter Email: LEANN.BISCOGLIO@NCDOR.GOV