Radio Programming Engineer at State of North Carolina in Raleigh, NC

RADIO PROGRAMMING ENGINEER Location: Wake County, NC Agency NC State Highway Patrol Division NC State Highway Patrol Job Classification Title Network Analyst I (S) Position Number Grade DT07 About Us The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public. Description of Work The NC State Highway Patrol is seeking an enthusiastic team member to join our team as Radio Programming Engineer. The Radio Programming Engineer serves within the North Carolina State Highway Patrol Technical Services Unit Radio Shop and is responsible for the programming, deployment, maintenance, troubleshooting, and support of mission-critical land mobile radio (LMR) communications systems and related equipment. This position serves as the primary resource for the development and maintenance of radio programming templates (code plugs) utilized by the State Highway Patrol and partner public safety agencies operating on the VIPER network and other local 700/800 MHz trunked radio systems. Knowledge Skills and Abilities/Management Preferences Salary Range: $70,528-$76,789 Salary Grade:DT07 Click here to learn about employee perks and benefits Click here to see the Total Compensation Calculator This position is located at: 3318 Garner Road Raleigh, NC 27610 Key Responsibilities include but are not limited to: • Develop, maintain, and deploy radio programming templates (code plugs) for VIPER and other public safety radio systems. • Program, configure, test, and support mobile, portable, and fixed radio communications equipment. • Install, maintain, troubleshoot, and repair communications equipment and related infrastructure. • Serve as a technical resource for radio programming, interoperability, and communications-related initiatives. • Coordinate with local, state, and federal agencies to support communications interoperability and operational requirements. • Assist with communications equipment inventory management, asset tracking, and lifecycle planning. • Evaluate operational needs and assist in the development of technical solutions, specifications, and cost estimates. • Support emergency communications operations and statewide deployment activities as required. To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Management Prefers: • Working experience in solving complex network issues involving voice and IT environments. • Excellent working knowledge of voice and network principles, security administration processes and frameworks, metrics collections and reporting. • Technical knowledge and experience with assessing/auditing security of networks desired. • Hands-on experience with voice platforms. • Working experience with multiple telco voice providers, systems, and vendors. • Experience designing, building, managing, and maintaining enterprise-level, mission-critical infrastructure. • Experience in the radio and communication area, and extensive knowledge/understanding of two-way radio theory and communications systems. • Experience with P25 Products from Motorola Solutions is highly desirable • The ability to program, troubleshoot and perform system diagnostics on complex radio systems. • Experience in installation, diagnostics, repair, maintenance, program wireless communication equipment such as 2-way radios, transmitters, receivers and antennas. • FCC General Radiotelephone Operator License, FCIA, NABER or equivalent industry certification. Position/Physical Requirements: • Typical work schedule: Monday-Friday; 8:00am-5:00pm • Must work a weekend and holiday on-call rotation. • Must be available to work after hours and weekend when necessary. • Must be available for on-call and emergency call-back within 45 minutes, when scheduled. • Employee is considered "Essential/Mandatory Staff" and required to work on adverse weather days, during emergencies, and may be called to work special events. • Must have a valid driver’s license issued from within the United States or be able to obtain one within 90 days of employment. Note: Qualified recommended applicant(s) must undergo and successfully pass: • Criminal Background Investigation • Drug Screening Test Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in computer science or an IT related field from an appropriately accredited institution; OR Associate degree in computer science, or a related technical field from an appropriately accredited institution and one year of networking related experience; OR High School or General Educational Development (GED) diploma and four years of networking related experience; OR an equivalent combination of education and experience. The NC State Highway Patrol (NCSHP) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. https://www.ncshp.gov/ The Mission of the North Carolina State Highway Patrol is to protect our State with integrity, loyalty, and professionalism. The North Carolina State Highway Patrol will excel as a national leader in public service through innovative law enforcement, strategic preparedness, and community engagement. The Highway Patrol’s Technical Services Unit supports all information technology needs of the organization and enables the Patrol’s public safety mission through secure, reliable, and resilient IT services. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace.  NCSHP supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. Application Resources State of North Carolina Hiring Process Information here. Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  "See Resume" or "See Attachment" will NOT be accepted.     Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.  Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted.  All applicants must complete and submit a state application for employment using the Oline Application System for the State of North Carolina by 11:59pm on the night before the closing date listed or the application will be deemed untimely and will not be processed. Please make sure that you have entered all necessary information on your application.  Once you hit submit you will not be able to edit or reapply to this position to add information or attachments even if you withdraw your application. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.     Degree/College Credit Verification Degrees must be received from appropriately accredited institutions.  Transcripts, and degree evaluations may be uploaded with your application.  If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. Veteran’s and National Guard Preference Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCSHP is committed to the full inclusion of all qualified individuals. As part of this commitment, NCSHP will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.   Employment Eligibility It is the policy of the State of North Carolina and NCSHP that all employees provide proof of employment eligibility (immigration and naturalization) before or on the first day of employment.   We participate in E-Verify (Employment Eligibility Verification System). EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Angela Anita Avant-Jones Recruiter Email: ANGELA.AVANT-JONES@NCSHP.GOV