Receptionist - State Farm Agent Team Member at State Farm… · Orange

Summary: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member, where you will be responsible for managing customer interactions and supporting office operations. Responsibilities: - Greet customers warmly in person and over the phone, directing them to the appropriate team members - Manage appointment scheduling and office communications - Assist in handling incoming inquiries and maintaining customer records - Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options - Provide excellent customer service and follow up on customers needs - Support the team with various administrative tasks and projects Required Qualifications: - Previous experience in a receptionist or customer service role - Communication and interpersonal skills - Organizational and multitasking abilities - Comfortable with engaging in sales conversations - Basic computer skills, including Microsoft Office and CRM systems Required Skills: Receptionist experience, Microsoft Office, CRM systems Benefits: License reimbursement, Bonus based on performance, Competitive salary, Opportunity for advancement, Paid time off, Training & development