Customer Service Representative - State… at State Farm… · Indianapo…

Summary: State Farm Agent is a growing agency that focuses on building a high-energy, relationship-driven team. The Customer Service Representative will generate exceptional customer experiences, resolve inquiries, and anticipate community needs while enhancing their career in a supportive environment. Responsibilities: - Answer customer inquiries and provide policy information - Assist customers with policy changes and updates - Process insurance claims and follow up with customers - Maintain accurate records of customer interactions Required Qualifications: - Communication and interpersonal skills - Detail-oriented and able to multitask Preferred Qualifications: - Previous customer service experience preferred Required Skills: Insurance Claims Processing, Policy Information Management, Record Keeping Benefits: License reimbursement, 401(k), Bonus based on performance, Competitive salary, Flexible schedule, Opportunity for advancement, Paid time off, Training & development, PTO, Paid holidays, Group life benefits, Additional bonus opportunities, Reimbursement for licensing costs, Quarterly events, Happy hours, Activities like Topgolf and bowling, Regular contests and team hangouts outside of work