Customer Service Representative - State Farm… at State Farm… · Ocala

Summary: State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member to generate exceptional client experiences that support the growth of their insurance agency. The role involves resolving customer inquiries, coordinating with team members, and anticipating community needs.

Responsibilities:
- Answer customer inquiries and provide policy information
- Assist clients with policy changes and updates
- Process insurance claims and follow up with clients
- Maintain accurate records of customer interactions

Required Qualifications:
- Strong communication and interpersonal skills
- Detail-oriented and able to multitask
- Ability to handle complex customer inquiries
- Dedicated to customer service

Required Skills: Insurance claims processing, Policy information handling, Record keeping

Benefits: Bonus based on performance, Opportunity for advancement, Paid time off, Training & development, Competitive salary