Customer Service Representative - State… at State Farm… · Montgomery

Summary: State Farm Agent is a growing agency that focuses on providing exceptional customer service and community involvement. The Customer Service Representative will be responsible for enhancing customer experiences, resolving inquiries, and coordinating with team members to support the community.

Responsibilities:
- Answer customer inquiries and provide policy information
- Assist customers with policy changes and updates
- Process insurance claims and follow up with customers
- Maintain accurate records of customer interactions

Required Qualifications:
- Communication and interpersonal skills
- Detail-oriented and able to multitask

Preferred Qualifications:
- Previous customer service experience

Required Skills: Insurance Claims Processing, Record Keeping

Benefits: Simple IRA, License reimbursement, Health insurance, Opportunity for advancement, Paid time off, Training & development, Vision insurance, Bonus based on performance, Competitive salary, Dental insurance, Flexible schedule, Medical, dental, and vision insurance, A Simple IRA plan, Licensing reimbursement, Professional development opportunities, Team-building events, A strong focus on work-life balance