Customer Service Representative - State Farm… at State Farm… · Ocala

Summary: State Farm Agent is a growth-oriented agency seeking a Customer Service Representative to engage with customers and provide insurance and financial service products. The role involves establishing customer relationships, educating clients about their insurance options, and developing leads to market appropriate products.

Responsibilities:
- Establish customer relationships and follow up with customers, as needed
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

Required Qualifications:
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment

Required Skills: Marketing products and services, Spanish

Benefits: Hourly pay plus commission/bonus, Health benefits, Paid time off (vacation and personal/sick days), Growth potential/Opportunity for advancement within my agency