Assistant Manager, Custody Settlement at Standard… · Bangkok

Job Summary

This role exists to support the accurate, timely and controlled settlement of securities and bond transactions across the Thailand market and Various market via SG HUB. The role helps protect client and business outcomes by ensuring that settlement instructions are processed correctly, exceptions are resolved promptly and transactions are completed within applicable market deadlines. The role is accountable for monitoring settlement progress, reconciling transaction information and coordinating the resolution of discrepancies with internal teams, offshore operations hubs, counterparties and market participants. The role applies established operating procedures and control requirements to reduce settlement failure, financial exposure, operational disruption and regulatory risk. The role also contributes operational expertise to market initiatives, system enhancements and process changes. This includes completing end-to-end testing, identifying operational impacts and escalating issues that could affect settlement readiness or service continuity. Through disciplined execution, effective stakeholder coordination and adherence to the Group’s Values and Code of Conduct, the role supports resilient post-trade operations and dependable client service.

Key Responsibilities

Settlement Processing and Transaction Control • Execute settlement activities for Thailand and International securities to achieve accurate and timely completion within market cut-offs. • Validate settlement instructions, transaction details, positions and funding information to reduce processing errors and settlement exposure. • Monitor pending and failed transactions, prioritising time-sensitive items and escalating material risks through established governance channels. • Maintain complete and accurate processing records that support operational control, investigation and audit requirements. Trade Reconciliation and Discrepancy Management • Reconcile transaction and settlement information across internal records, counterparty confirmations and relevant market platforms to identify breaks promptly. • Investigate unmatched, rejected or failed transactions and coordinate corrective action with the appropriate internal or external party. • Analyse recurring discrepancies to identify underlying causes and recommend practical controls or process improvements. • Track exceptions through to closure, maintaining clear evidence of investigation, escalation and resolution. Counterparty and Stakeholder Coordination • Coordinate settlement requirements with client service teams, operations teams, product managers, relationship managers and relevant control functions. • Liaise with depositories, exchanges, broker-dealers, custodians and registrars to clarify instructions and resolve settlement issues. • Work with offshore operations hubs to maintain clear hand-offs, shared accountability and timely execution across locations. • Communicate settlement status, risks and required actions clearly to enable informed and timely stakeholder decisions.

Risk, Governance and Regulatory Compliance • Apply settlement controls, standard operating procedures and applicable market requirements to maintain a consistent and compliant operating environment. • Identify and escalate operational, conduct, regulatory and compliance risks in accordance with established risk management frameworks. • Support internal assurance, audit and control reviews by providing accurate records, explanations and evidence of control performance. • Demonstrate the Group’s Values and Code of Conduct through responsible decision-making, ethical behaviour and transparent issue escalation. Operational Continuity and Service Quality • Monitor settlement workflows and dependencies to identify conditions that could disrupt services, client outcomes or market obligations. • Follow business continuity and escalation arrangements during system, market or counterparty disruption to support controlled service recovery. • Balance timeliness, accuracy and risk when managing competing priorities and high-volume settlement activity. • Maintain disciplined quality checks that reduce manual errors, incomplete processing and avoidable settlement failures. Change, Testing and Continuous Improvement • Assess the operational impact of market initiatives, system enhancements and process changes on settlement workflows and controls. • Perform end-to-end testing against defined business scenarios, documenting results and raising defects or control concerns before implementation. • Collaborate with project teams, technology teams and business users to resolve testing issues and support operational readiness. • Update desk operating instructions and process documentation to reflect approved changes, control requirements and current working practices.

Skills and Experience

Priority Skills • Post Trade Processing • Transaction Management • Compliance Monitoring • Regulatory Compliance • Risk Management • Issue Management Other Skills • Integrity Management • Stakeholder Engagement • Discrepancy Management • Client Coordination • Talent Development

Motivations

• Energised by interacting with clients every day and creating positive experiences that build confidence in the Bank. • Motivated by helping clients navigate their banking needs through clear communication, responsive service and practical support. • Enjoys building trust through consistent, professional interactions and being a reliable point of contact for clients. • Takes pride in representing the best of WRB by connecting clients to the right services, solutions and expertise across the Bank.

Qualifications

• Exposure to securities, bond or financial markets operations involving transaction lifecycles, market cut-offs and multiple settlement dependencies. • Experience operating in high-volume environments where accuracy, prioritisation and timely escalation are critical to client and market outcomes. • Exposure to market infrastructure and settlement platforms or comparable clearing and settlement arrangements. • Experience collaborating across onshore and offshore operations teams, product functions, control functions and external market participants. • Exposure to system testing, operational readiness, process change or market-led implementation within a controlled financial services environment. • Business English (required)

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.