Employee Benefits Officer at Standard Bank in Harare, Harare, Zimbabwe

companyDescription Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. jobDescription The purpose of this role is to oversee and enhance People and Culture (P&C) Operations by building strong stakeholder relationships, ensuring high-quality service delivery, and maintaining compliance with policies, processes, and regulatory requirements. The role drives operational excellence through continuous quality assurance, data integrity management, and reporting, while identifying trends and implementing sustainable process improvements to enhance the employee experience. It involves coordinating and developing team performance, providing expert guidance to stakeholders, and ensuring alignment with the P&C functional framework. The incumbent also plays a key role in governance, risk escalation, systems access management, and staying abreast of legislative changes and industry best practices to support efficient, compliant, and effective P&C operations. qualifications Type of Qualification: Degree Field of Study: Human Resources, Risk Management & Information Technology Type of Qualification: Diploma Field of Study: Payroll Administration Experience Required Digitisation, Insights and Operations People & Culture 3+ years Payroll management experience; payroll administration knowledge and experience IT & Microsoft Excel skills Proven track record in a team leader capacity providing guidance to staff. Expert knowledge of planning. Demonstrated ability to establish a high performance culture focused on delivering exceptional services to all stakeholders. Knowledge of payroll systems, SAPHR & any other systems Good communication skills and excellent numeracy skills Good understanding of people risk issues Good understanding and interpretation of people metrics Ability to automate people processes. additionalInformation Behavioural Competencies: Adopting Practical Approaches Articulating Information Checking Things Directing People Documenting Facts Empowering Individuals Establishing Rapport Interpreting Data Making Decisions Showing Composure Team Working Upholding Standards Technical Competencies: Automation Benefits and Compensation Administration Business Acumen (P&C) Business Administration Skills Business Process Improvement Challenges thinking and assumptions Change Management (HR) Coaching and Mentoring Compensation and Benefits Compliance Data Management (Administration) Drives progress and accountability Evaluation of Internal Controls HCM Business Systems Meeting Logistics Office Logistics Payroll Administration People & Culture Systems Promote Good Governance, Risk & Control Records and Archive Management Risk Awareness Risk Reporting Share Scheme Administration Written Communication