Purchasing Officer | Procurement &… at Staff Domain… · Cebu City

Set-up and Location: Hybrid/WFH | Ortigas, Alabang, Pampanga, or Cebu

Work Schedule: 9:00AM to 6:00PM (AEST) | 7:00AM to 4:00PM (PH)

Employment Type: Full-time

Ready to do work that actually excites you?

The Purchasing Officer is responsible for accurately sourcing, ordering and securing goods, materials, and services in alignment with business needs and customer requirements. This role provides support and executes purchasing activities with a focus on cost-effectiveness, supplier reliability, stock availability, and timely delivery.

Working closely with internal departments and external suppliers, the Purchasing Officer ensures that procurement processes contribute to efficient inventory management and a responsive supply chain, supporting overall business operations and customer satisfaction. The role also serves as a central point of coordination for purchasing activities across the business.

What You'll Do:

• You'll be the kind of person who:Coordinate, plan, and execute purchasing workflows to support operational requirements and customer requirements.
• Raise and process purchase orders and special order requests accurately and in a timely manner in accordance with established policies and procedures.
• Conduct product research, source from approved suppliers and obtain competitive pricing to ensure value for money.
• Liaise with suppliers to confirm product availability, and lead times, monitor order status to ensure timely delivery and resolve any delivery or supply issues proactively.
• Verify and ensure the accuracy of purchase requests, including pricing, shipping charges, and other relevant fees.
• Maintain accurate purchasing and inventory records within relevant systems (e.g., DEAR/Cin7 Core).
• Evaluate supplier performance and support continuous improvement initiatives to enhance procurement efficiency and service levels.
• Generate and analyse ad hoc reports to monitor purchasing trends and inform procurement decisions.
• Conduct product research and identify new suppliers and vendors, sourcing materials, goods, and services that are cost-effective and aligned with business needs and customer requirements.
• The above list is not exhaustive, and the role may be required to fulfill other duties as required by management and other department personnel as requested, to best meet the overall objectives of the company

Requirements

What You Bring:

We're looking for someone who:

• Minimum 2 years’ experience in a purchasing, procurement, or supply chain support role within a commercial or manufacturing environment.
• Strong understanding of Purchasing and Supply Chain principles and processes.
• Proven customer focused approach with the ability to manage multiple conflicting priorities effectively.
• Ability to research products, evaluate supplier options, and source competitively priced goods and services.
• High attention to detail with the ability to analyse pricing, lead times, and purchasing trends to support informed/data driven decision-making.
• Proactive and solution focused in resolving supply, pricing, or delivery issues while maintaining service levels.
• Excellent written and verbal communication skills to liaise effectively with suppliers, internal teams, and customers.
• Strong interpersonal and collaborative skills, with the ability to work cross-functionally and manage competing deadlines.
• Willingness to share knowledge and provide guidance by responding to internal queries in a clear, supportive, and timely manner.
• Proficient computer skills, experienced with MS Office, use of Inventory Management and CRM systems.
• Commitment to workplace health and safety.

KPI (Key Performance Indicators)

Purchase Order Accuracy:

≥ 98% of purchase orders raised with correct pricing, product details, quantities, and supplier information.

≥ 98% of purchase orders processed without error.

On Time Processing:

≥ 95% of purchase orders processed within 1 business day of approved requisition.

Supplier On-Time Delivery Rate:

≥ 90% of orders delivered by suppliers on or before agreed lead time.

Backorder Rate:

≤ 2–5% of total customer orders delayed due to stock unavailability.

Inventory Data Accuracy:

≥ 98% accuracy of inventory data and purchasing records maintained in systems (e.g.,

DEAR / Cin7 Core).

Internal Response Time:

≥ 95% of internal queries responded to within 1 business day.

Supplier Issue Resolution Time:

Average of ≤ 3 business days to resolve supply, pricing, or delivery discrepancies.

Policy and Procedure Compliance:

100% adherence to internal purchasing procedures, documentation, and

approval protocols.

Customer Satisfaction with Product Range:

≥ 90% satisfaction score based on survey responses, feedback forms,

or post-purchase reviews regarding relevance, variety, and availability.

This role description serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties/associated tasks. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of this role and the development of the business.

Benefits

Why You’ll Love Working Here

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

Let’s Talk

If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.