Sportech Venues→
Server at Sportech Venues in Stamford, CT
Skills
Job Description
Job summary:
We are looking for an enthusiastic server to join our waitstaff crew to provide an excellent guest dining experience.
Responsibilities:
Welcome guests with a friendly demeanor.
Assist in seating guests and provide them with menus when a host/ess isn’t available.
Provide water, drinks, food, etc.
Communicate any specials or promotions.
Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.
Take accurate food and beverage orders from guests and enter them into the POS system.
Make recommendations based on guests' preferences and dietary restrictions.
Answer any questions regarding the menu, including allergies or special requests.
Coordinate with the kitchen/bar staff to ensure orders are prepared and delivered on time and together.
Serve food and beverages promptly and efficiently, ensuring accuracy, consistency and proper presentation with proper timing/coursing so the entire table is served within a reasonable time frame.
Check on guests during their visit to ensure satisfaction and address requests/concerns.
Refill drinks, pre-buss, and reset tables to maintain a clean and organized dining area.
Work in conjunction with support staff (bussers/runners), when scheduled, to provide a seamless dining experience for the patron.
Provide attentive and personalized service, anticipating guests' needs.
Handle guest complaints or concerns professionally and bring issues to management when necessary.
Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
Present bills to guests and handle payment transactions accurately and quickly.
Communicate effectively with team members to facilitate a positive working environment.
Assist colleagues during busy periods or when needed.
Participate in pre-shift meetings and training sessions as required.
Previous experience (2+ years) in a restaurant or customer service role is preferred.
Applicants must be 18+ due to gaming/gambling industry involved.
Excellent communication and interpersonal skills.
Positive attitude, enjoyment of hospitality industry.
Ability to work in a fast-paced environment while maintaining composure.
Strong multitasking and time management abilities.
Attention to detail, ensuring accurate order-taking and payment processing.
Previous POS experience preferred (Toast)
Knowledge of food and beverage menus, including dietary restrictions and allergies.
Basic math skills for handling payments and calculating tips.
Flexibility to work in shifts, including days, evenings, weekends, and holidays.
Physical stamina to stand, walk, and carry trays for extended periods.
Ability to lift 25-50 lbs. at times.
Ability to pass a corporate background check.
Ability to obtain required licensing.
Due to State licensing regulations applicants must be at least 18 years of age.