Bilingual HR & Customer Support Coordinator at Spex Optical… · Miami…

We are seeking an organized, people-focused Bilingual HR & Customer Support Coordinator to work on-site in Miami Lakes. This role supports recruiting, employee communication, HR administration, and day-to-day customer service.

Responsibilities

• Review applications and resumes and conduct initial candidate screening
• Schedule and conduct phone and in-person interviews
• Communicate next steps to candidates and maintain accurate recruiting records
• Assist with onboarding and other HR administrative tasks
• Communicate schedules, policies, reminders, and operational updates to staff
• Respond professionally to employee questions and route sensitive matters appropriately
• Support customers by phone, text, and email; resolve or escalate concerns
• Maintain clear notes, follow up reliably, and support managers with administrative projects

Requirements

• Fluent in English and Spanish
• Strong written and verbal communication skills
• Professional judgment and ability to handle confidential information
• Organized, dependable, and comfortable managing multiple priorities
• Customer service and recruiting, HR, or administrative experience preferred
• Comfortable using email, calendars, spreadsheets, and applicant tracking tools
• Must be able to work in person in Miami Lakes, Florida

Compensation

$20.00 per hour

Pay: $20.00 per hour

Experience:

• recruiting, HR, administrative, or customer support: 1 year (Preferred)

Language:

• English and Spanish (Required)

Ability to Commute:

• Miami Lakes, FL (Required)

Work Location: In person