Spec's Wine, Spirits & Finer Foods→
Stocker - Retail Stocker (83469) at Spec's Wine,… · Houston
Skills
Job Description
Summary
The individuals who perform this job provide extraordinary shopping experiences to our guests and help them find stocked and in-date product.
Essential Duties and Responsibilities
Including, but not limited to, the following:
Know and actively demonstrate, daily, our Company Mission Statement and Core Values.
Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.
Greet guests with a smiling face and helpful demeanor, remember that the guest comes first.
Empty shopping cart onto register lane as needed.
Stock shelves, front and dust product, and review for out of date items.
Stock beer cooler, wine cooler, coke box, freezer, and/or deli case.
Remove cases and/or boxes from the sales floor (other than organized case stack displays).
Break down boxes not for store use and throw them away.
Keep boxes used for re-packing in organized stacks and maintain area regularly.
Clean up broken items. If necessary, mop floors and put up Wet Floor signs; Cannot leave spills unattended.
Sweep and mop the floor.
Keep the parking lot clean of refuse (thats trash and other junk that doesnt belong there).
Gather shopping carts from the parking lot on a regular basis.
Empty trash receptacles in store and outside as needed.
Keep bathrooms clean and stocked.
Keep bags well stocked at registers.
Utilize proper lifting techniques.
Work in accordance with all safety regulations of Specs Family Partners and OSHA.
Load keg orders using keg lift if available (seek assistance as needed).
Answer questions and provide information to guests.
May resolve guest complaints with courtesy and respect.
Suggestively sell add-on items to guests.
May be asked to run a cash register as business dictates.
Carry-out or dolly-out merchandise at guest request. (It is okay to accept tips, but never to request them).
Avoid conversations with coworkers when guests are present.
Avoid use of personal cell phone while on the sales floor.
Prepare assigned areas for inventory and assist in the inventory process if needed.
Other projects as assigned by management.
Yes, you may have to clean the restroom.
Carry out directives of management efficiently.
Fulfill responsibilities with care and attention to detail.
Practice teamwork and cooperation with others.
Possess time management skills and be able to prioritize tasks.
Ability to manage stress in a fast-paced environment.
Constantly stand, lift, carry, walk, and bend, and reach products routinely weighing 50 pounds or more. Use arms, hands, and fingers to feel, handle, reach, and lift. Lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools. Push and/or pull 50-100 pounds or more regularly. Communicate with and understand team members and guests. See product and signage.
Attendance and timeliness are required. Shelves cannot be stocked from home.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. State law says you must be over the age of 21 to work at Spec's. The requirements listed below are representative of the knowledge, skill, and/or ability required. In other words, here's the technical stuff.
Education or Experience
We'd prefer you to have retail stocking experience, but if youre willing to learn, were willing to teach you. We'd like you to have a high school diploma or a general education degree (GED), but sometimes, experience is the best education.
Language Skills
We need you to be able to read, comprehend, and write simple instructions or memos. You must be able to communicate with and understand coworkers and guests. Bilingual skills are a plus.
Mathematical Skills
You need the ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals without taking your shoes off. You need to be able to calculate discounts and percentages. We can provide a calculator.
Demeanor and Personal Skills Smiley, Friendly, Helpful
You've got the job. Now you need to do the job. You need to be responsible, reliable, and committed to providing extraordinary service. Patience, friendliness, and an outgoing personality are needed for success. You need to be a self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task.
Hours
Full-time is typically 35 hours per week. Must be available to work any shift on Friday or Saturday and must be available 80% or more of all shifts each week.
Part-time is up to 25 hours per week.
We schedule for the needs of our business. Working outside of your scheduled time without District Manager approval is prohibited and subject to discipline. In other words, you cannot decide to make up hours because you missed some time after a night out with your buddies unless your District Manager ok's it.
Reasoning Ability
You need the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Certificates, Licenses
You must maintain a valid TABC Beverage Sellers Permit, and in some cases, a valid Food Handlers Permit. The TABC course takes 2-3 hours to complete, and we will pay you for your time spent in the course up to 3 hours. Spec's will provide a link to the course and login information after the hiring process is complete. We will deduct the cost of the course from your paycheck ($8) so you do not need to pay for the course up front.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals who need them to perform the essential functions. This job regularly requires standing, walking, and bending; use of arms, hands, and fingers to feel, handle, reach, and lift; climbing or balance; communicating and understanding. You must be able to lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools. You must be able to push and/or pull 50 to 100 pounds or more regularly. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus. This job also requires physical attendance based on a schedule made by management which may vary week to week based on the needs of the business.
Work Environment and Environmental Conditions
We provide a fun and positive environment in which to serve our guests. You may be exposed to outside weather conditions while youre delivering extraordinary service. The noise level is usually moderate.