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German Online Content Moderator at Speakit in Malta
Skills
Job Description
Our client, an international services provider working with companies across the World is seeking to recruit a team of German speaking Online Content Moderators for a new project.
Great opportunity to start your career in a sunny country within an international environment!
Responsibilities
View and review user-generated content (e.g. sales ads).
Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
Follow communication procedures and policies.
Evaluate and make decisions in accordance with defined policies and guidelines.
No previous experience is required however some customer service experience would be ideal
Candidates must have strong PC skills, have the ability to learn to use new computer tools
Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail.
German language skills (advanced/proficient) and English language skills (conversational).
Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
Passionate about making a difference.
Flexible in working times.
Salary: 21,1K euros gross per year
Working from home
Possibility to extend leave while working from abroad (up to 2 weeks)
Team Performance Bonus, received twice a year, based on team performance
Development and Career Opportunities
Free transport to the office from certain areas in Malta
Free Private Health Insurance cover (after probation)
Free annual eye test
Discounts for Gym Membership, Taxi Services
Free English Course
Work from home allowance