Administrative Coordinator at Southwestern… · Georgetown

Summary: Southwestern University is an independent, four-year undergraduate institution located in Georgetown, Texas. The Administrative Coordinator is responsible for providing customer service and administrative support to the Center for Career & Professional Development constituents and staff.

Responsibilities:
- Serve as the front-line point of contact of CCPD, delivering positive first impressions in person, virtually, and by phone/email for all constituents – students, staff, faculty, alumni, employers/recruiters, parents, etc
- Assess constituent needs, answer questions, deliver resources, and make appropriate referrals, including scheduling appointments and engaging Career Cafe guests
- Provide logistical support for daily office operations, all forms of correspondence, filing, supply inventory/ordering, and budget record keeping and projections
- Assist with oversight of student staff engaged in supporting related tasks
- Support logistics for all CCPD programming efforts and on-campus recruitment activities (such as appointment calendars, communicate with recruiters/vendors, event coordination including job fairs, reservations, catering, etc.)
- Attend weekly team meetings and periodic project meetings with the director and other team members
- Assist with marketing and social media efforts to drive student engagement with department
- Assist with the overall administration and office operations
- Assist with program implementation
- Monitor office equipment needs for desktop stations, copier, scanners, and printers, etc
- Perform other duties as assigned by the director

Required Qualifications:
- High School diploma or equivalent
- Minimum of one year of professional experience
- Ability to attend work consistently and maintain a regular work schedule
- Commitment to providing outstanding customer service, including outstanding telephone and electronic (i.e., email) etiquette and listening skills
- Ability to work both independently and as a member of a team
- Ability to establish, maintain, and accurately file alphabetically and numerically
- Ability to read, understand, and follow written and oral instructions
- Demonstrated prior experience using computers, ability to learn software programs, and possessing excellent word processing skills
- Excellent oral, written, and interpersonal communication skills
- Possess basic spelling, grammar, punctuation, and proofreading skills
- Excellent organizational skills and the ability to handle multiple tasks with a keen attention to detail
- Flexibility regarding changing priorities
- Excellent problem solving ability
- Possess the applications of tact, diplomacy, sensitivity, and confidentiality
- Ability to coordinate and manage team calendar schedules, travel arrangements, meeting arrangements, and other related activities
- Skill utilizing software such as Microsoft Office, Google Suite, and social media
- Knowledge, understanding, and acceptance of cultural differences and the diversity within the campus and community

Preferred Qualifications:
- Bachelor's degree or some college education
- Three years of office administration work and customer service experience
- Experience working in an education setting (K-12, university, etc.)
- Experience in event planning
- Experience in business development and/or recruiting

Required Skills: Email Etiquette, Word Processing, Microsoft Office, Google Suite, Social Media, Calendar Management, Travel Arrangements, Event Planning