Sr Product Manager Digital Solutions at Sonova · Kitchener…

Are you passionate about creating digital products that solve real customer problems and deliver meaningful business impact? We’re looking for a Senior Product Manager, Digital Solutions to help shape the future of Unitron’s digital ecosystem.

In this role, you’ll lead the strategy, roadmap, prioritization, and lifecycle management of digital products and capabilities supporting both B2B and B2C users. You’ll bring together customer insights, market trends, product analytics, and business needs to develop intuitive, connected digital experiences.

Working closely with global teams across R&D, UX, Audiology, Marketing, Regulatory, Quality, and regional markets, you’ll help turn ideas into impactful solutions while guiding products from discovery and development through launch, adoption, optimization, and eventual discontinuation.

More about the role:

• Leads the product strategy, roadmap, prioritization, and lifecycle management of assigned digital products and capabilities within Unitron’s digital ecosystem.
• Identifies and validates customer and business needs using customer research, market insights, product analytics, usability feedback, and input from regional and functional stakeholders.
• Defines product requirements, intended outcomes, success metrics, and acceptance criteria, ensuring solutions are desirable, viable, usable, and technically feasible.
• Owns prioritization of the product backlog and makes informed trade-offs across customer value, business impact, technical complexity, risk, regulatory requirements, and available capacity.
• Works closely with R&D, UX, Audiology, Marketing, Regulatory, Quality, regional teams, and external partners to align product priorities, dependencies, and delivery expectations.
• Monitors product performance, adoption, customer experience, and business impact; identifies improvement opportunities and leads corrective actions or optimization plans where required.
• Serves as the subject matter expert for assigned products and capabilities, supporting positioning, training, launch communications, market readiness, and stakeholder engagement.
• Manages documentation and project plans and ensures regulatory compliance of the assigned products, accompanying documents and all other deliverables needed for a successful market introduction.
• Manages the full product lifecycle from discovery and development through launch, continuous improvement, and discontinuation.
• Acts as the global product management contact for their assigned functionalities/products for subsidiaries, international sales and agents. Able to represent the product at local launch events.
• Performs other duties as assigned.

What you’ll bring:

• Demonstrated product management experience with software, digital products, or connected solutions.
• Experience in hearing healthcare industry and / or working with hearing care providers
• Experience leading products throughout the full lifecycle, from discovery and development through launch and continuous improvement.
• Strong experience defining product requirements, priorities, success metrics, and product outcomes.
• Experience working in Agile product development environments.
• Strong analytical, strategic thinking, prioritization, and decision-making skills.
• Ability to leverage customer insights, market research, and data to inform product decisions.
• Excellent communication and stakeholder management skills, with demonstrated success influencing cross-functional and global teams.
• Customer-focused, adaptable, and comfortable navigating ambiguity and competing priorities.
• Bachelor’s degree or equivalent relevant experience.
• Proficiency in English.

Even better if you have:

• Experience in medical devices, digital health, healthcare SaaS, or another regulated industry.
• Experience with user-centered design, product discovery, and experimentation.
• Familiarity with APIs, integrations, backend systems, Jira, Confluence, Google Analytics, Power BI, or similar tools.
• French and/or Spanish language skills.

What we offer:

• Exciting and challenging work environment
• Collaborative culture
• Opportunities for continuous self-improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

This role's pay range is between: $115,000/yr - $140,000/yr.