Illinois Installation & Service… at Solucient… · Northbrook

Illinois Installation & Service Technician - Low Voltage

Our Illinois Chicago Northland market primarily includes Lake County, McHenry, Cook County and Chicago proper. Our Illinois office is in Northbrook.

Protect People. Build Confidence. Finish with WOW.

At Solucient Security, alarm work is more than installing devices and completing inspections. It is life-safety work-and the quality of that work matters.

We are looking for an experienced Alarm Installation & Service Technician who takes pride in doing things right, understands the responsibility that comes with life-safety systems, and wants to be part of a team committed to technical excellence and an exceptional client experience.

This is a full-time, field-based position within our Install and Service Operations team.

What You'll Do

As an Alarm Installation & Service Technician, you will take ownership of alarm systems from installation and programming through testing, inspection, troubleshooting, and service.

You will:

• Install, program, inspect, test, troubleshoot, repair, and maintain commercial alarm and life-safety systems and support other electronic security installation and service work in other low-voltage security solutions
• Perform commissioning, system verification, and required inspections.
• Read and interpret drawings, specifications, wiring diagrams, and technical documentation.
• Diagnose system issues, identify root causes, and determine appropriate corrective action.
• Perform work in accordance with applicable codes, NFPA standards, manufacturer specifications, AHJ requirements, and Solucient standards.
• Accurately document work performed, testing results, deficiencies, programming changes, and materials.
• Communicate proactively with clients and teammates about progress, issues, and next steps.
• Train clients on system operation and provide professional technical support.
• Maintain Company tools, equipment, vehicles, and other resources.

What We're Looking For

Candidates should also bring:

• Hands-on commercial alarm installation and service experience.
• Experience with programming, testing, inspection, troubleshooting, and repair.
• Working knowledge of applicable fire alarm codes and standards, including NFPA 72.
• Ability to interpret plans, specifications, wiring diagrams, and technical documentation.
• Strong troubleshooting and problem-solving skills.
• Attention to detail and commitment to quality workmanship.
• Professional client communication and follow-through.
• Ability to work independently while collaborating effectively with a team.
• Valid driver's license and acceptable driving record.
• Ability to maintain required licenses, certifications, and continuing education.

The Solucient Way

Technical ability matters. How you work matters just as much.

At Solucient, we expect every team member to bring The Solucient Way to their work:

Be Curious - Ask questions and find the root cause. Make It Easy - Be prepared, communicate clearly, and remove friction. Build Confidence - Own the outcome and follow through. Sweat the Details - Test thoroughly, document accurately, and take pride in quality. Finish with WOW - Leave the system, client, and teammates better than you found them.

Safety Matters

Alarm and life-safety work requires a strong commitment to safety, accuracy, and compliance. Technicians are expected to follow Company and job-site safety requirements, use required PPE, identify and report hazards, and stop work when conditions present an unacceptable safety risk.

We never sacrifice safety for speed or convenience.

Physical & Work Requirements

This is an active field position. Technicians must be able to perform commercial installation and service work that may include standing, walking, bending, kneeling, crouching, reaching, climbing ladders, working from lifts or at heights, working above ceilings, using hand and power tools, and lifting or moving equipment and materials.

Technicians travel between client locations and work in a variety of commercial, construction, and mechanical environments.

Reasonable accommodations will be considered for qualified individuals in accordance with applicable law.

Schedule

Full-Time | Non-Exempt

Standard schedule is Monday–Friday, 8:00 a.m.–6:00 p.m.

Schedule flexibility, overtime, some overnight travel, and participation in the on-call rotation are required based on client and business needs.