Credit Manager at Sofitel in Bengaluru, Karnataka, IN

Company Description

Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige Techpark, Cessna Business Park, Salarpuria Techparks- Novotel Bengaluru Outer Ring Road offers the perfect residence to travelers across the globe.

Nearby to corporate offices- JP Morgan, Accenture, Honeywell, Deloitte and many more along Sarjapur Road and Marathahalli, Novotel Bengaluru Outer Ring Road brings to you seamless benefits of hosting events and conferences in well-equipped meeting spaces. Bengaluru, besides the Silicon Valley of the country, is close to some of the most significant historical and leisure destinations in South India- Mysore, Coorg, Goa, Munnar, Ooty, Pondicherry to name a few among the long list of leisure destinations.

Job Description

• Develop and implement hotel credit policies and procedures.
• Review and approve credit applications for corporate clients, travel agencies, and other business accounts.
• Monitor customer credit limits and payment terms.
• Manage accounts receivable and ensure timely collection of outstanding balances.
• Follow up with clients regarding overdue invoices through calls, emails, and meetings.
• Reconcile customer accounts and resolve billing discrepancies.
• Prepare aging reports and monitor outstanding receivables.
• Recommend suspension or reinstatement of credit facilities based on payment history.
• Coordinate with the sales and front office teams to ensure accurate billing and guest account settlement.
• Maintain proper documentation for credit approvals and customer records.
• Prepare monthly reports on collections, bad debts, and receivables for management.
• Ensure compliance with company policies, accounting standards, and applicable regulations.
• Assist during internal and external audits related to accounts receivable.

Qualifications

• Bachelor's degree in Finance, Accounting, Commerce, or a related field.
• 3–5 years of experience in credit management, accounts receivable, or hotel finance.
• Experience with hotel property management systems (e.g., Opera) and accounting software is preferred.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.