Camp Supervisor at Sofitel in Southampton, bm

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.

Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.

Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Camp Supervisor. Reporting to the Recreation Manager, the Camp Supervisor oversees the daily operations of the Kids Explorer Camp, ensuring a safe, engaging, and enriching environment for all participating children. This role leads activity programming—including arts and crafts, games, sports, storytelling, free play, and themed adventures—while ensuring exceptional supervision and premium guest service. The Camp Supervisor plays a key role in creating memorable family experiences that reflect Fairmont’s luxury standards.

Key Responsibilities

Guest & Child Experience

• Warmly welcome children and families, ensuring a friendly, secure, and inclusive environment.
• Supervise children at all times during games, arts and crafts, free play, indoor/outdoor activities, and structured programming, ensuring their safety and engagement.
• Facilitate fun, age‑appropriate activities that foster creativity, social interaction, and exploration.
• Build positive relationships with children, encouraging participation, confidence, and enjoyment.
• Communicate clearly and professionally with parents/guardians regarding schedules, child needs, and daily highlights.

Program Planning & Activity Leadership

• Plan, coordinate, and deliver daily activity schedules that include arts and crafts, nature exploration, sports, team games, themed adventures, storytelling, and quiet‑time activities.
• Prepare materials, equipment, and activity stations ahead of each session.
• Adapt activities to suit group size, ages, abilities, interests, weather conditions, and operational needs.
• Lead special programming for holidays, themed resort weeks, or family events.

Safety, Supervision & Compliance

• Provide active supervision at all times—maintaining line of sight, appropriate ratios, and safety awareness during both indoor and outdoor play.
• Ensure all camp areas, toys, supplies, and equipment are safe, clean, and hazard‑free.
• Follow the resort’s child safeguarding policies, emergency procedures, and incident‑reporting protocols.
• Oversee secure check‑in/check‑out procedures to ensure accurate tracking of all participants.

Facility & Resource Management

• Maintain an organized, clean, and welcoming camp environment throughout the day.
• Manage inventory of craft supplies, toys, sports equipment, and snacks; report or request replenishment as needed.
• Set up and break down all activity areas daily, ensuring smooth transitions between sessions.

Team Leadership & Communication

• Supervise Camp Attendants or seasonal recreation staff, providing coaching, direction, and hands-on support.
• Conduct daily team briefings to review schedules, safety guidelines, and activity plans.
• Collaborate with Recreation, Housekeeping, and Food & Beverage teams to ensure seamless operations.

Administration & Reporting

• Complete daily attendance logs, incident reports, safety checklists, and program records accurately and on time.
• Maintain documentation related to inventory, guest feedback, and program development.
• Support the Recreation Manager in enhancing programming, evaluating guest satisfaction, and improving camp offerings.

Qualifications

What we’re looking for:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: ·

Experience

• 2–3 years of experience working with children in camps, childcare, recreation, or educational environments.
• Previous experience in hospitality, guest activities, or luxury family programming is an asset.
• Supervisory or team‑lead experience preferred.

Education

• High school diploma required; studies in Early Childhood Education, Recreation, Education, or related fields preferred.
• CPR/First Aid certification (or willingness to obtain).

Competencies, Knowledge & Skills

• Ability to lead, motivate, and supervise groups of children through a variety of activities.
• Excellent communication skills with both children and adults.
• Creative, energetic, and enthusiastic, with strong activity‑planning skills.
• Strong organizational, time‑management, and multitasking abilities.
• Ability to adapt programming to dynamic activity needs and changing conditions.

Personal Attributes, Culture & Values

• Warm, patient, caring, and child‑centered.
• Responsible, safety‑focused, and vigilant.
• Positive, professional, and team‑oriented.
• Passionate about creating unforgettable childhood experiences.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.
• Create an environment where colleagues are empowered, supported and recognized.

Circumstances

• Able to work flexible hours including weekends, holidays, and peak seasonal periods.
• Comfortable supervising children both indoors and outdoors in varying weather conditions.
• Able to lift and move activity supplies and equipment as needed.

Additional Information

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

What’s in it for you?

As part of Accor, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:

• Opportunities for growth and development, mentorship, and international mobility
• Health insurance, retirement savings plans, and comprehensive wellness programs
• Worldwide travel discounts and preferred rates across the Accor portfolio
• A supportive, inclusive culture grounded in respect, teamwork, and professional development

Start your journey with us today and explore the possibilities! #BeLimitless

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging: We celebrate our differences. We support each other and we always stand together.

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity: We build trust through mutual respect and being authentic.

Your team and working environment:

Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry. Our mission is to turn moments into memories for our Guests. An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.

Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment.

Our commitment to Diversity & Inclusion:

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.