Bartender, MONOGRAM & Reign Restaurant… at Sofitel · Toronto

Company Description

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History

Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence

Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

The Opportunity:

As a Bartender at Fairmont Royal York, you'll be at the forefront of our guests' dining experience, crafting perfect drinks and creating a welcoming atmosphere. Your expertise in mixology, combined with your personable and efficient service, will play a crucial role in enhancing our guests' enjoyment and satisfaction. Your ability to provide knowledgeable recommendations and handle guest interactions with finesse will ensure each visit is memorable and delightful.

In this role you’ll get to:

• Craft Perfect Beverages: Prepare drinks to guest specifications while maintaining high standards of quality and presentation.
• Deliver Unmatched Service: Offer personalized, friendly, and efficient service, assisting guests with menu inquiries and ensuring their satisfaction.
• Enhance Dining Experiences: Suggest wine pairings and menu selections to elevate meals, ensuring every guest leaves happy and satisfied.
• Master the Menu: Have full knowledge of our diverse menu and beverage offerings, including all special promotions, to provide expert recommendations.
• Resolve Issues Gracefully: Address and resolve any guest dissatisfaction, ensuring a positive outcome.
• Maintain Stock and Inventory: Efficiently manage daily requisitions and complete month-end inventory accurately.
• Foster Teamwork: Work harmoniously with co-workers, assisting with duties while maintaining a high standard of guest experience.

Qualifications

What you need to succeed:

• Previous work experience in a restaurant/food and beverage setting
• Excellent interpersonal skills and a team player attitude
• Excellent cocktail and mixology knowledge required
• Intermediate bartending etiquette and technical skills
• Smart Serve training program certification required
• Must be age of majority to serve alcoholic beverages
• Cash handling abilities
• Previous bartending experience in a Luxury hotel and/or bar
• Bartending and/or Mixology certificate an asset

Physical Aspects of Position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps

Additional Information

What’s in it for you?

• Starting Rate of Pay: $20.30 per hour. You will receive a wage increase following six months of compensated service, as per the collective agreement.
• Free Meals: Healthy meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry-cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.

This posting is for an existing vacancy.

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.