FM Systems & Data SME | Mon to Fri 38 hours |… at Sodexo · Perth

Company Description

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact.

Job Description

The FM Systems & Data SME supports FM Platform and system users to leverage required business and contractual outcomes from the application and use of FM Platform systems.

The FM Systems & Data SME is the focal point of contact for existing and potential users and ensures systems at all times are fit for purpose, being applied (used) appropriately and support the business plan, fulfil statutory, client requirements, business performance and protect license(s) to operate.

The FM Systems & Data SME is the key driver of consistency and continuous improvement across FM Platform systems.

Responsibilities:

• Responsible for the maintenance related content and application / usage of FM platform systems.
• The FM Systems & Data SME will provide leadership and management expertise across all FM Platform systems enabling stakeholders to effectively progress towards achieving the strategic business objectives. Driving continuous improvement of maintenance performance, through system management and administration, coaching and following structured application and use of these systems by stakeholders.
• Bid – development for first principles models aligned to SDX standard maintenance approach and tender SoW
• Bid to build function - translate the bid & pre-commencement activities into the system(s) and ensure alignment to SDX norms
• Standardisation and compliance (QA) – ensure all contracts have compliance capability that is accurate and complete (standard tactics are completely applied)
• Continuous improvement – system(s) always reflects reality, delivers on contractual obligations, and captures and adapts to positive change
• Database management – support the administration of CMMS(s) from a location, asset, maintenance plan, performance reporting perspective.
• Support Sodexo facilities management contracts with their requirements for managing master and transactional data for all CMMS platforms, including, D365 CE & FO, Urbanise, Maximo.
• Support CMMS administration tasks, including adjusting PM schedules, modifying asset and location data, creating job plans and setting-up new sites / contracts etc.
• Work with FM operations and projects teams to extract and load data to and from various CMMS systems. Assist with the development of data load templates, import data, validate data, and prepare reports or report templates.
• Work with FM operations and project teams, vendors, and subcontractors to enter information gathered for preventative and corrective maintenance into the CMMS platforms.
• Set up new contracts with new data capture via a due diligence project. Populate system load data in preparation for loading into the relevant CMMS systems.
• Provide support and troubleshooting for problems identified with CMMS processes or data. Work with FM specialists and vendors to identify and resolve issues.
• Support and assist the measurement and reporting of KPI metrics daily/weekly/monthly by improving processes, helping interpret data, and by making sound recommendations based on quantitative and qualitative data.
• Maintain responsibility for data integrity and management of assets data across all contracts in the nominated CMMS
• Provide key input to bid team on new tenders with respect to systems and data solutions
• Provide support during contract transitions and mobilisations
• Self-motivated and organised critical thinker with solid Interpersonal and business communication skills
• Excellent organisational and time management skills with ability to set own priorities in a timely manner
• Always observe safety precautions and regulations in all areas where duties are performed
• Ability to complete root cause analysis (RCA) of problems in a complex integrated software application environment.
• Ability to perform well under pressure and manage multiple tasks at any one time
• Highly developed oral communication skills
• Strong written skills, including the development of process flows, procedures, quick reference user guides and processes and standards
• Provide support in establishing reporting with respect to individual contracts, ability to assist in the design of real time and ad hoc reports from varying data sources
• Prepare and continually update / improve process documents related to all the above. These process documents need to define in easy to follow step by step actions for use by non-subject matter experts and end users.

Knowledge & Skills:

• Power BI report development
• Advanced proficiency with MS Office suite
• Expert knowledge of asset, work management, maintenance planning and field service systems & process flows / lifecycles
• Proven knowledge of ERP systems including Computerised Maintenance Managements Systems (CMMS)
• Have a good understanding of asset registers and ability to classify various asset groups in line with their maintenance requirements
• Have a good understanding of Australian Standards and OEM manuals and their interaction with preventative maintenance schedules
• Represent the organisation in a positive and professional manner

Qualifications

• Trade qualification
• Diploma (min) in Asset Management

Certifications

• CMMS systems Certification

Experiences

• CMMS master data / administrator experience
• Zero based budgeting experience
• Maintenance planning experience

Additional Information

Why Join Sodexo?

• Competitive pay and job security in an essential services industry
• Access to 100+ retail discounts and multiple salary packaging options
• Great teamwork and a solid group of people around you!
• Opportunities for training and career progression within Sodexo

Apply Now

Ready to start your next adventure? Submit your resume outlining your experience and availability. If shortlisted, one of our recruiters will contact you for a phone interview to answer your questions and share more about the role.