3rd Quality Assurance Technician at SnackCraft in Grand Rapids, MI

Description: Food manufacturing is a detailed process that involves many different processes, regulations, safety, and procedures. As a Quality Assurance Technician, you will serve as a source of knowledge about these different aspects of food manufacturing and safety. You will ensure that all regulatory, safety and quality parameters are met. You are the last line of defense prior to product shipping to the consumer.

Work Environment: This job operates in a laboratory but requires frequent movement through food production and warehouse facilities. Although the laboratory is temperature controlled, the facility is not mechanically temperature controlled and at times will require work in hot temperatures. The floor surface is concrete. The noise level is moderate with no vibration. Material movement takes place throughout the facility.

Physical Demands:

• Must be able to lift 30 pounds and work on their feet, while using tools to perform repetitive actions
• Hearing and speaking to exchange information.
• Lifting, carrying, pushing or pulling moderately heavy objects as assigned by position.
• Dexterity of hands and fingers for product testing
• Reaching overhead, above shoulders and horizontally.
• Bending at the waist, kneeling, sitting, or crouching
• Seeing to monitor food quality and quantity.
• The ability to stand and walk for an entirety of a shift.

Competencies:

• Quality Assurance: Conducting inspections and tests to ensure products meet quality standards.
• Analytical Testing: Performing microbiological, chemical, and physical analyses on raw and finished products.
• Problem-Solving: Identifying quality issues and developing effective solutions.
• Attention to Detail: Ensuring all processes and documentation are accurate and thorough.
• Safety Protocols: Adhering to all safety regulations and company policies.
• Communication: Effectively communicating with team members and supervisors.

Core Responsibilities:

• Follows Company, GMP and Safety policies to ensure compliance with the HACCP/HARPC program, BRC, and other regulatory requirements.
• Follows all food safety, Food Defense principles and legal requirements.
• Data entry, documentation, follow up on non-conforming attributes
• Verify that all documentation is legible, accurate, complete, timely, and archived in an orderly fashion as directed by the Lab Manager
• Perform attribute testing at set frequencies, which include Net weight, PDQ, Oxygen, weight/10, oil content, moisture content, seasoning/salt content, FFA testing and others
• Preparing and verifying customer samples are complete, that they satisfy requirements and specifications and that they pass general inspection.
• Maintain cleanliness of Quality Assurance lab and equipment
• Perform CCP testing
• Complete any non-conforming holds as needed
• Inform production leadership of food safety, out of specification, and policy violations immediately
• Deliver quick, accurate, and informed feedback to production leadership
• Remain aware of the production schedule and prevent delays in production by anticipating line starts/changeovers
• Provide production paperwork, such as labels, as needed
• Maintain lab security
• Be the example in following GMPs, OSHA Safety, and all other procedures.

Education and Experience:

High School Diploma/GED preferred