Presales Engineer at Smart Technology Solutions in Cairo, Egypt

About the Role

SMART Technology Solutions is a KSA-based provider of IT, cybersecurity, and digital transformation solutions.

We are building a presales and bid management team in Egypt to support our government and enterprise opportunities in Saudi Arabia.

As a Presales Engineer, you will manage the bid process from identifying relevant tenders on Etimad and Forsa to preparing compliant technical and commercial proposals.

Key Responsibilities

RFP Sourcing and Bid Qualification

• Monitor Etimad (اعتماد) and Forsa (فرصة) for relevant tenders
• Assess each opportunity based on eligibility, scope, capability, competition, and deadlines
• Support bid and no-bid decisions with clear recommendations
• Maintain an updated opportunity tracker and bid calendar
• Ensure no qualified opportunity or submission deadline is missed

Proposal Development

• Prepare technical and commercial proposals in Arabic and English
• Review RFP requirements and build compliance checklists
• Turn technical input into clear and persuasive proposal content
• Coordinate contributions from IT Solutions, Cybersecurity, IT Projects, and other teams
• Ensure each submission meets all documentation, formatting, and platform requirements
• Develop a reusable content library covering company information, case studies, team profiles, certifications, and standard responses

Cross-Functional Coordination

• Work with SMART’s sales and technical teams in Saudi Arabia to define proposed solutions

• Confirm the technical approach, scope, deliverables, and assumptions before submission

• Coordinate with Finance to obtain pricing and commercial inputs

• Identify capability, resource, or timeline gaps at an early stage

• Support leadership with the information needed to make bid decisions

• Track required inputs and follow up with stakeholders until submission

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field
  • 2 to 5 years of experience in presales, bid management, proposal writing, or technical sales support
  • Experience within IT services, cybersecurity, digital transformation, or public-sector tendering
  • Strong Arabic and English writing skills
  • Ability to prepare formal proposals in both languages
  • Strong technical writing and document-structuring skills
  • Ability to explain technical solutions in clear client-focused language
  • Strong attention to detail
  • Ability to manage multiple bids and fixed submission deadlines
  • Based in Cairo and able to coordinate each day with SMART’s KSA team

Preferred Qualifications

- Working knowledge of Etimad and Forsa
- Experience with supplier registration and qualification through Etimad
- Understanding of IT services or cybersecurity solutions
- Experience using CRM, tender-management, or bid-tracking tools
- Experience preparing proposals for Saudi government or enterprise clients