Senior Manager, IT Operations at SimCorp · Copenhagen

Senior Manager, IT Operations Location: Copenhagen What makes us, us Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading! Why this role is important to us Our employees acrossour manyofficesgloballydepend on a reliable, well-managed IT environment to do their best work. From the infrastructure underpinning our offices to the devices in our employees' handsor services from datacenters, IT Operations is the team that keeps SimCorp running — and ensures we meet the high operational standards expected.While not regulated, we work with many of the same standards due to SimCorp belonging to theDeutcheBorse group. As ManagerforIT Operations, you will lead the team responsible for on-premises infrastructure, end-user computing, networking, and IT service management across our global footprint. You will own vendor relationships, drive operational consistency across offices, and act as the senior escalation point for complex infrastructure and connectivity challenges. In this role, you will combine technical depth with leadership to build a high-performing team that delivers stable, secure, and well-governed IT services globally — while continuously raising the bar on how we operate. What you will be responsible for Lead and develop the IT Operations team, fostering a culture of ownership, accountability, and operational excellence Own the reliable delivery of on-premises infrastructure, end-user computing, and network connectivity across officesglobally Serve as the senior escalation point for 3rd line incidents and complex operational issues, ensuring timely and sustainable resolution Own and manage key vendor relationships and contracts, ensuring suppliers deliver to agreed standards and that SimCorp gets full value from its partnerships Drive improvements in operational processes, monitoring, and incident management to strengthen service stability and efficiency Ensure IT operations meet the compliance and control requirements Partner with cloud, and platform teams to maintain a coherent and well-integrated IT environment globally What we value Experience leading technical IT operations teams with responsibility for infrastructure, end-user computing, or enterprise networking Hands-on understanding of on-premises environments — servers, networking, connectivity, and the operational realities of supporting a distributed office footprint Proven ability to manage vendor relationships and hold suppliers accountable to contractual commitments Comfort operating in a regulated environment, with an appreciation for the governance and control requirements that come with financial services Strong incident management instincts — able to lead through complexity and keep stakeholders informed under pressure A leadership mindset focused on team development, clear ownership, and continuous improvement Ability to engage credibly with both technical specialists and senior business stakeholders across a globalorganization Benefits Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and work-life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we provide custom paths for professional development to support the direction you want to take. Next steps Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. Who we are For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 4,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. #LI-hybrid