Silver Arrow Recruitment
Parts Advisor at Silver Arrow Recruitment in Preston
Mid LevelOn-siteFull-timePreston
Job Description
Parts Sales Advisor – 1+ years’ experience required – Preston - Permanent Role.
Location: Preston.
Working hours: Monday to Friday days, plus occasional Saturday morning cover (4-hour shift) on a rotational basis.
Salary: Up to £32,124 (dependant on experience).
About the Company:
Our client is a well established and respected business within the commercial truck industry, providing parts, maintenance and support services to customers across the UK. Known for their commitment to quality, reliability and customer service, they offer a supportive working environment and excellent opportunities for career development.
Purpose of the Role:
To support customers with parts enquiries, process orders efficiently and contribute to sales, stock control and customer service targets within a busy parts department.
Key Responsibilities:
- Handle parts enquiries, providing accurate information and identifying the correct parts.
- Promote parts sales and maximise opportunities to increase revenue.
- Support branch sales targets and contribute to business growth.
- Participate in the out of hours call out rota.
- Assist with stock control and warehouse operations.
- Provide cover across the parts department when required.
- Ensure compliance and achievement of CSI and UTP targets
- Attend training to develop skills and knowledge.
- Help achieve customer service and performance targets.
- Maintain a clean, organised workspace in line with company standards.
- Ensure workstation and parts department complies with 5S programme.
- Support customers with queries and order updates.
- Ensure all records and administration are completed accurately and on time.
Essential requirements:
- At least 1 years’ experience with motor vehicle parts (commercial experience desired)
- Good analytical skills
- Proactive approach in maintaining customer standards
- Good telephone manner
- Attention to detail
- Problem solving skills
- Organisational and administration skills
- Experience in a similar role
- Experience of truck or related industry
- Valid work permit
Benefits:
- 25 days holiday
- Full sick & holiday pay
- Gym Membership
- Life Cover
- Yearly Bonus
- Pension contribution up to 8%
- Mortgage Overpayment
- ISA Saving Scheme
- Loan Car Scheme
- Used Car Scheme
- Virtual GP
- Health Cash Plan
- 10% Ducati Discount
- Free Flu Jab Vouchers
- £1000 Bonus Employee Referral Scheme
If you are ready to take the next step in your career, apply now and a member of our team will be in touch.
REF: PERM
INDPERM