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Restaurant Floor Supervisor at SIHAMCO · Batroun
Skills
Job Description
We are seeking an experienced, confident, and guest-focused Floor Supervisor to oversee daily restaurant floor operations, ensuring excellent service standards and a smooth, efficient guest experience.
The Floor Supervisor will lead and support the front-of-house team, coordinate service activities, monitor staff performance, and ensure that guests receive attentive and professional service throughout their visit.
This is a seasonal 3 month role based in Riyadh, Saudi Arabia. Flights, Visa's, Accommodation Transportation all provided for.
Key Responsibilities
Supervise and coordinate daily floor operations, ensuring smooth and efficient service.
Lead, guide, and motivate waiters, captains, and hostesses.
Allocate sections and assign duties to service staff.
Monitor staff attendance, grooming, punctuality, and overall performance.
Ensure tables are properly set, maintained, cleared, and reset efficiently.
Oversee guest seating, order taking, food delivery, and table service.
Ensure food and beverages are delivered accurately and promptly.
Handle guest complaints and resolve service issues professionally.
Coordinate closely with the kitchen, bar, and management teams.
Monitor cleanliness, hygiene, and presentation across the restaurant floor.
Ensure service standards and operational procedures are consistently followed.
Conduct pre-shift briefings and communicate daily priorities to the team.
Monitor table turnover and service efficiency during busy periods.
Support stock control and ensure service equipment is available and properly maintained.
Assist management with daily reports and operational requirements.
2+ years Previous experience as a Floor Supervisor in a fine-dinning restaurant, hotel, or high-volume F&B environment.
Strong knowledge of restaurant service standards and floor operations.
Experience supervising and managing front-of-house teams.
Excellent communication and leadership skills.
Strong guest service and complaint-handling abilities.
Ability to work under pressure in a fast-paced environment.
Professional appearance and strong interpersonal skills.
Good spoken English; additional languages are an advantage.
Flexible to work shifts, weekends, and peak operating periods.
About The Company
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
Crafting a Homegrown Legacy
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
Our Signature Brands
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
We Are Only Getting Started!
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
People First
Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:
- Competitive salary packages – aligned with market standards and experience
- Visa (1 year temp) & Flights into the country for non-citizens
- Accommodation
- Transportation Allowance
- Career development & Internal promotions – grow with us across departments and seasons
- Creative & collaborative work culture – built on passion, innovation, and attention to detail
- Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment
- Experience working on premium events within The Groves, Riyadh Season
- Cultural diversity – join a team of passionate professionals from around the world
Join Us
Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.